How to reclaim lost productivity when building and managing business agreements

Frustrated by endless bottlenecks and delays in your agreement process? Feeling like productivity stalls every time you have to re-enter customer information from one form or system to another?

The end-to-end agreement process — which, let’s face it, is key to keeping the wheels of business in motion — can be clunky. It can be slow. And it can be a huge drain on productivity. In fact, agreement management processes lead to deficits of nearly $2.7 trillion each year from lost productivity and missed revenue, according to this Deloitte report.

A big cause of this lost productivity is the fact that the typical agreement process consists of numerous steps, both before and after signing the agreement. Unless all these steps are tightly integrated, which generally requires expert assistance and developer resources, then issues arise. 

Consider an agreement for a new bank account. On paper, it’s simple, right? A customer fills in a form, shows some ID, signs on the dotted line, and voila, account opened. But if all those steps aren’t connected, then things slow down and frustrations abound. The customer may need to jump from one online system to another to prove their identity, and a bank employee may need to manually update internal systems when each step is complete. 

As the bank manager, you know there should be an easier way. An automated workflow that starts with the customer filling in a web form, which then triggers a pre-populated ID verification step, which then automatically fills in the right fields in your internal systems — thus triggering the account opening process. In your mind, it’s all mapped out. You just need to work out how to turn that mental map into a reality.

Now, with Docusign Maestro, you can — in just a few drag-and-drop clicks. Maestro, which is a critical part of the Docusign IAM engine, boosts productivity and speed with workflows that automate any process, exactly how you want it. For any type of agreement, Maestro reduces sticking points like manual data entry, so end users can complete transactions faster and easier. 

Basically, all you need to do is map out the steps in your agreement process, including the tools or apps that you use at each step. Add in any specific criteria that need to be met at each step (like ID verification), and any logic that will affect the workflow. Maestro takes care of the rest. It’s inherently flexible and modular, meaning you can easily customise your workflow to suit the unique needs of your business. And you can reuse data fields across steps, eliminating the need for time-consuming data entry for you or your customers.

Not only does Maestro help your customer-facing teams work more productively and efficiently, but the no-code workflow builder is also designed to lighten the load on engineering and dev teams — freeing them to focus on more value-added tasks. 

Want to experience the productivity gains of Maestro for yourself? Give it a try for free today.