Docusign Intelligent Agreement Management (IAM) now includes an AI contract review assistant, helping organisations review agreements faster by analysing contracts, answering questions, and suggesting edits directly within their workflow.

AI-Assisted Review in Docusign Intelligent Agreement Management (IAM) speeds up agreement review and negotiation in line with your company’s legal and other requirements. Review agreements against your pre-approved playbooks and get redline suggestions to align language with your standards.

The AI Data Controls setting gives customers additional control in-product over sharing data for AI training.

Docusign Iris, our AI engine, is built to understand agreements in multiple languages, helping customers get insights no matter where they do business—using hybrid AI models, secure infrastructure, and built-in governance to perform reliably across regions and languages.

Docusign Iris is the AI engine that powers Docusign Intelligent Agreement Management (IAM) and our AI features across the agreement lifecycle.

We sat down with Gainsight CEO Nick Mehta to discuss why the customer journey is so important today and how AI is changing the future of customer experience.