Accelerating Intelligent Agreement Management with a New “Docusign for Developers”

Key Takeaways 

• Docusign Intelligent Agreement Management (IAM) continues to transform business by unlocking the value trapped inside agreements with an open and extensible platform.

• With our agreement ecosystem, partners, developers, and entrepreneurs have the opportunity to help reclaim $2 trillion in global economic value lost each year due to poor agreement management.*

• Docusign for Developers is a comprehensive suite of tools and resources, enabling developers to build on the IAM platform with extensible agreement APIs, low-code/no-code tools like Maestro, and AI-powered insights via Navigator.

• Developers can now solve unique use cases by creating custom workflows, automating agreement processes, and building applications for the Docusign App Center - unlocking a new era of innovation and collaboration.

Building on the momentum of our Docusign IAM solutions, today we’re introducing Docusign for Developers: a powerful suite of tools and resources designed to help developers create custom workflows and seamless integrations across the entire agreement lifecycle. Docusign for Developers empowers our ecosystem of partners, developers, and entrepreneurs to build tailored solutions that enhance efficiency, improve user experience, and drive innovation.

By investing in this agreement ecosystem, we’re creating the world’s largest collection of agreement management applications and extensions — helping businesses of all sizes unlock new value and streamline operations.

Introducing New Developer Tools at Docusign Discover 

At Docusign Discover, the first-ever developer event in this category focused on agreements, we showed how Docusign for Developers empowers developers to create smarter workflows, connect disparate business systems, and build applications for the Docusign App Center. New tools include:

• Extension Apps: Allow developers to integrate their unique functionalities or services into Docusign and distribute them through the Docusign App Center to reach 1.6 million customers.

• Developer Console: Create, test, publish, and manage extension apps that work with Docusign IAM solutions.

• Agreement APIs: An expansion of our existing API portfolio (eSignature, Web Forms, Admin) with new agreement APIs that embed IAM platform capabilities into external product experiences, enabling developers to build integrations that extend beyond eSignature. These new APIs include:

  • Maestro API (beta): Empowers developers to programmatically integrate workflows with their systems, enabling advanced automation and customization of agreement processes.

  • Navigator API (beta): Facilitates the querying and integration of structured agreement data, as well as AI-driven insights into external applications.

• Docusign Developer Center: Offers new developer tools, including SDKs and plug-ins, content, sample apps, and quick start guides to boost developer productivity. It’s your one-stop destination to explore, integrate with, and extend Docusign faster than ever before.

• Docusign Developer Community: A vibrant new space in the Docusign Community designed for developers to foster innovation, collaboration, and support.

Docusign IAM in Action at Discover

Developers, partners, and customers came together to explore opportunities to expand the agreement ecosystem and celebrate the entrepreneurs and partners who are already transforming agreement processes today. 

With its extensible design, the IAM platform enables a wide range of use cases like data verification, automated reading and writing of data from existing business systems, and beyond. These real-world applications showcase its potential:

• With Workday, SAP, and Salesforce integrations, the data that needs to be added to agreements, such as offer letters, procurement contracts, or sales deals, flows automatically from these systems into each agreement, ensuring accuracy and eliminating manual data entry.

• Sandbox Banking, a fintech company, built Glyue — an app that automates customer account management tasks, such as address or payment updates, for financial institutions. By connecting formerly disconnected banking systems, Glyue reduces errors and enhances the customer experience.

• Quik! created FormXtract, which uses AI to extract data from completed forms with near-perfect accuracy. 

• NeuraFlash, a systems integrator, partnered with MuleSoft to create a connector app using the new IAM APIs that integrates Docusign with systems like Coupa, SAP, and Workday — unlocking agreement data trapped in silos, eliminating manual data entry, and streamlining workflows for enterprise clients.

• Velatura, a health information exchange managing over 12 million patient records, built a Maestro extension app that digitizes and streamlines patient consent management — replacing fragmented paper workflows and accelerating data sharing across healthcare providers.

• Bonterms streamlines agreements with open-source, standardized templates for enterprise businesses, such as NDAs, service-level agreements, cloud terms, and more, crafted by expert legal professionals to reduce negotiation time. Partnering with Docusign, Bonterms will introduce new standardized agreements in the coming months, including ESG templates that will make it easier for companies to advance sustainability and compliance initiatives.

Transform Contract Review with a New AI-Assisted Review Feature

At Discover, we also announced the launch of AI-Assisted Review, a groundbreaking feature powered by Docusign AI that transforms the contract review process. This new capability streamlines negotiations by reviewing agreements against internally approved legal guidelines, flagging discrepancies, and suggesting language changes in real time.

With AI-Assisted Review, users can also generate new language from simple instructions, ask specific contract questions, and receive instant insights — all within Microsoft Word for a seamless experience. AI-Assisted Review is available for Docusign CLM users in the U.S. starting today and will expand to more countries and Docusign IAM next year.

For a closer look at new integrations, extensions, developer tools and programs, check out the Docusign Developer Center.

To collaborate with Docusign on the development of IAM applications for HR and procurement, join the Docusign Design Partner Program. Learn more.

*Source: Deloitte & Docusign Digital Agreement Management Study, 2024