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Docusign + ServiceNow

Streamline and automate workflows with ease

Drive collaboration and increase efficiency in one single platform

Woman working on tablet sending a comment saying the revisions are approved.
Letter of employment offering in ServiceNow signed with DocuSign eSignature

Get more value from Docusign and ServiceNow

Easily streamline and automate your agreement workflows through Docusign’s partnership with ServiceNow. Save time, reduce errors and boost collaboration – all within one unified experience platform.

Drive consistency and increase user productivity for human resources, IT service management, customer service, service catalogue, IT security, procurement and more with Docusign and ServiceNow.

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How does the Docusign and ServiceNow eSignature integration work?

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        Man on computer with email notifications showing that Maria Silva would like him to sign an employment offer letter, followed by other notifications

        How the integration of Docusign with ServiceNow can help your organisation

        • Enhance your customers’ experience

          Improve your customer service to drive retention. Automate processes from the front office to the back by generating, negotiating, declining and signing electronically within ServiceNow.

        • Create a superior employee experience

          Prepare, manage and track HR agreements across the employee life cycle with Docusign eSignature. Allow your employees to do their jobs more efficiently by enabling them to send offer letters, employee contracts, compensation changes and more for electronic signatures.

        • Automate complex processes

          Save time, support your compliance obligations and gain real-time visibility into critical agreement processes. Improve your processes that often require manual work, such as requirements sign-offs, asset tracking and change requests.

        • Secure critical documents and speed up approvals

          Streamline the submission and negotiation of legal contracts – including NDAs, sales contracts and vendor contracts – from review through approval by legal departments.

        Simplify the process of sending your agreements with the Docusign eSignature Spoke

        Stefan Josephson, Senior Manager of IT Application Development, United Airlines

        The transition from ServiceNow to Docusign is seamless. From the employee’s perspective, it looks and feels as though everything is happening in our Help Hub portal.

        Stefan Josephson
        Senior Manager of IT Application Development, United Airlines

        United Airlines efficiently got onboarding and fingerprint authorisation forms signed, returned to the proper team and securely stored.

        How you can use the integrated ServiceNow and Docusign service

        • Docusign eSignature Spoke

          Automate the process of sending documents to individuals for eSignature on one single platform. Optimise IT, employee and customer workflows through the intelligent automation of the agreement process.

        • Docusign eSignature + ServiceNow HR service delivery

          Enable HR systems to request electronic signatures through Docusign integration and boost productivity and operational efficiency with a unified employee experience platform.

        • Securely complete your legal forms and streamline the review process. Eliminate silos and manual steps and help reduce risk while increasing productivity.

        • Docusign eSignature + ServiceNow through eSignifi by General Networks

          Keep Docusign eSignature workflows in ServiceNow without having to leave the system. Use eSignifi to streamline business processes in any ServiceNow module.

        • Docusign CLM Spoke for ServiceNow

          Streamline business processes by easily and securely passing data and documents to and from ServiceNow and CLM. Increase efficiency and receive automatic in-flight status updates and audit history.

        • Docusign eSignature + ServiceNow financial service operations

          Banks can easily speed up agreement completion with secure, paperless processes. Enable collaboration and convenient access from anywhere.

        Ready to start streamlining and automating your workflows with Docusign and ServiceNow?