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Transform Your Agreement Processes with Docusign IAM

Published 3 Apr 2025
Summary4 min read

Docusign IAM is a suite of tools and services that modernises your agreement processes. See what’s included in IAM Core and choose the right plan for you and your business.

Intelligent agreement management (IAM) is a new category of software to solve a long-standing problem: agreement processes are stuck in decades-old technology. We partnered with Deloitte to research the state of modern agreements and found that companies around the world lose nearly US$2 trillion dollars in global economic value each year due to inefficient agreement management practices.

That’s where Docusign IAM comes in. Similar to the way eSignature solves the problem of messy, complicated signatures with a simple, electronic alternative, IAM solves the problem of disconnected agreement technologies with a well-integrated digital toolkit. 

Transform your agreement processes with Docusign IAM

Teams that use Docusign IAM will see the simplicity of electronic signatures extended to the steps before and after signing an agreement. IAM makes agreements faster and more data-driven, resulting in time savings and revenue gains.

IAM isn’t a one-size-fits-all tool, it’s a platform that connects and integrates stages of the end-to-end agreement process to solve your unique needs. Anyone at any organisation can create the agreements they need, commit to them with ease and manage them in an AI-powered repository.

Docusign customers are now able to purchase IAM Core plans (Standard and Professional plans) directly on our website.

  • IAM Standard: For small teams looking to manage agreement workflows, IAM Standard combines simple automation, AI and a smart repository to improve productivity and lower risk. You also get unlimited envelope sends to help you scale.

  • IAM Professional: For larger teams looking to eliminate manual tasks and streamline the entire agreement process, IAM Professional includes forms and advanced automation to manage end-to-end agreement workflows, with a smart repository and AI to drive smarter negotiations.

IAM Core helps you unleash the power of your agreements with IAM Standard features that transform your end-to-end agreement process:

  • Industry-leading eSignature: Docusign IAM transforms your end-to-end agreement processes, built on the leading e-signature platform 1.6 million customers trust.

  • Unlimited envelope sends: Unleash your business's full potential with unlimited web app sends that enable you to break free from the limits of traditional tools.

  • AI-powered search in Navigator: Don't just store your contracts, put them to work. Docusign AI analyses your agreements in Navigator, a central repository for managing and analysing agreements, identifies critical information like upcoming renewals and payment terms, and helps you stay ahead of the game. 

  • No-code workflows with Maestro: Reclaim your time with no-code workflows that streamline your end-to-end agreement processes, from onboarding to account maintenance, freeing up your time to focus on strategic initiatives.

  • Connect apps in the App Centre: Docusign connects with your essential business apps to automate your entire agreement workflow – from legal document archiving to sales deal management and financial record keeping – so you can achieve more, with less effort.

  • Security: Secure your business with the most trusted name in e-signatures. Docusign's industry-leading security measures protect your sensitive information throughout the entire agreement process.

In addition, the following features are included IAM Professional Plans:

  • Multi-channel delivery: Get signatures faster. Reach your signatories instantly on their preferred channel with real-time notifications via email, WhatsApp or text messages to get agreements signed faster.

  • Automated sends: Use automation to tackle routine tasks that occur alongside your contract creation or signing process, including sending agreements in bulk, gathering data with forms and collecting payments post-signature.

Any team that’s interested in IAM will be able to select a plan, connect it to existing agreement tools (including Docusign solutions), customise workflows, store completed documents and analyse agreement data on their own time. Self-service customers can choose the speed and scope of their IAM implementation, adding powerful new agreement tools with just a few clicks. They’ll have more options than ever to take control of their agreement processes.

Ready to get started? Browse our IAM Standard and Professional plans.

Discover what's new with Docusign IAM or start with eSignature for free

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