Docusign Iris: the AI Behind Intelligent Agreement Management

Companies across nearly every industry have been fast-tracking the implementation of AI into their business. And while the AI takeover has had profound benefits, it’s important to remember that not all AI is created equal. Some AI models are built for general use on a wide variety of tasks, and some are purpose-built for the challenges of specific businesses and workflows.

Over the past year, we launched Docusign Intelligent Agreement Management (IAM), a platform that connects and automates every step of the agreement process. From AI-assisted contract review to our intelligent repository Docusign Navigator, we’ve been building features that help our customers work smarter and discover the hidden value of their agreements. 

But what exactly is the agreement AI that puts the “I” in IAM?

Meet Docusign Iris, the AI engine that powers Docusign IAM and our AI features across the agreement lifecycle. Tailor-made for your agreements and built on the back of over 20 years of agreement expertise, Iris combines our unmatched expertise, agreement-centric data and powerful AI models to deliver actionable insights and automation that drive agreements – and businesses – forward.

Introducing agreement intelligence with Docusign Iris

Docusign Iris has an expert-level understanding of complex agreement workflows and language, giving it the ability to provide you with comprehensive insights. 

Here’s a closer look at how Iris stands out from other AI platforms: 

• Exclusive agreement datasets: With diverse, specialised agreement datasets and deep agreement expertise, we’ve equipped Iris to deliver accurate and relevant agreement insights seamlessly within the Docusign user experience.

• Data that stays in your control: Iris, just like Docusign, is built with trust at the forefront to deliver next-generation AI solutions. Our consent-based approach to AI datasets gives you control over whether your data is used for AI training, and we prioritise protecting your information by aggregating and anonymising data used for training purposes.

• Enterprise-grade and tested: Docusign IAM, powered by Iris, scales with your organisation, supporting AI customisation, seamless integrations and global localisation. With a flexible model infrastructure, you always benefit from the latest LLMs – tailored specifically for agreements – to drive real-world impact.

How Docusign Iris works

Iris is already making significant strides in transforming agreement management for organisations of all sizes. Here are some examples of how Iris enhances your experience from sale to signature:

• AI-assisted review: Iris helps streamline contract review and negotiation processes, including reviewing agreements against pre-defined legal standards and suggesting AI-generated markups and clause language. This helps ensure that contracts are thoroughly analysed for compliance and accuracy with your internal playbooks, reducing the time and manual effort previously required.

• Renewal management: Iris simplifies renewal with pre-built reports – delivering actionable insights to ensure timely and efficient contract renewals. Now your business can easily prevent unwanted auto-renewals and use the data to identify cost-saving opportunities. 

AI-assisted data extractions: With Iris, you can automatically identify and record critical data buried in your agreements. This standardises your unstructured data, which makes agreements more discoverable and reportable. With this data identified, you can boost efficiency for your most valuable teams and leverage newly identified data to make more strategic decisions.

More agreement AI capabilities coming soon

But we’re not stopping there: at Docusign Momentum ‘25, we unveiled exciting new AI advancements powered by Docusign Iris, which will be rolled out over the next few months. 

AI contract agents

AI contract agents enable you to automate repetitive and low-risk tasks like prioritising contract requests and offer smart recommendations for contract actions like renegotiation. 

New AI capabilities in Docusign Navigator

Docusign Navigator, our centralised agreement repository, has gotten smarter over the past year, thanks to the latest AI advancements from Iris. Now you can easily capture custom agreement data at scale, with just a few example contracts. There’s no more tedious work to manually identify and record specific contract metadata; Iris can do the work for you with just a few clicks. 

Later in 2025, another complex task you will be able to automate with Iris is tracking contractual obligations. Obligation management capabilities in Navigator allow you to track key renewal, payment and termination terms automatically, receive automated reminders, report on scheduled obligations and manually capture obligations that are unique. You reduce the time spent tracking this information manually and say goodbye to missed obligations.

Transforming agreement management with Docusign Iris

Applying AI to your agreement management process can elevate your understanding of current and future contracts. Here’s how: 

Boost revenue, cut costs with insights

Iris powers Docusign dashboards and AI-assisted data extractions that offer in-depth insights into your agreements. By analysing patterns and trends within your contracts, Iris can help you identify key opportunities for growth. For example, it can help sales reps zero in on high-value accounts and start renewal conversations early – giving them more time to personalise outreach and boost retention.

Close agreements in record time

AI-powered solutions streamline the preparation and negotiation phases by automating repetitive tasks like tagging fields and enforcing company standards. According to Deloitte research, organisations with more advanced agreement storage and categorisation, such as AI-enabled contract categorisation, saw an average of 40% fewer deal delays.

Iris empowers users to self-serve contract-related questions through a generative Q&A experience and uses AI-driven automation to route agreements to the appropriate approvers – helping to prevent bottlenecks and keep workflows moving efficiently.

Minimise legal and financial risk

Iris helps decode legal jargon and complex contract language, so you can avoid costly mistakes. Iris uses AI to analyse agreements, flag risky clauses and recommend compliant language – helping your team stay aligned with playbooks. In fact, procurement teams with more advanced review and risk evaluation capabilities are 69% more likely to report outperforming their goals than their peers with less mature systems. 

Iris also helps you stay ahead of risk by surfacing key contractual commitments and potential anomalies for review.

Docusign Iris: agreement AI you can trust

Docusign Iris was built with you and your agreements in mind. Our powerful, purpose-built AI will help you boost revenue, improve efficiency, minimise risk and safeguard your data every step of the way. And we’re already working on more features to ensure you’re always getting the most out of your agreements. 

Stay tuned for more from Docusign Iris, and find a further breakdown of the full power of Docusign Iris here.