How Does Docusign eSignature Work?

Docusign eSignature is an electronic signature solution trusted by hundreds of millions of users. It’s easy to use and it’s free for the signer. In this post, we’ll answer some frequently asked questions about how Docusign eSignature works.

How do electronic signatures work? 

Electronic signatures are an easy, secure way to sign electronic contracts. Whether you are using a pre-formatted signature generated by Docusign, drawing your own signature with your mouse or trackpad, or uploading a photo of your signature, the electronic signature process is the same.

How does Docusign eSignature work?

To sign a document using Docusign eSignature, first you’ll receive an email request from the person sending the document. While the process may vary based on which options the sender has selected, most likely you’ll go through the following steps:

1. Click to review the document

2. Read the disclosure statement and click to agree to use electronic signature

3. Complete any required fields, like your address, your initials or the date

4. Adopt the signature style you want to use or draw your own signature

5. Click to apply your signature to the required places in the document(s)

Your electronically signed document is then emailed back to the sender. You’ll also have the option to download a copy for your records or create a Docusign account in which you can store and access your previously signed documents.

Do I need a Docusign account to sign a document?

No. If you’ve received a request from someone else to electronically sign using Docusign eSignature, you don’t need an account with Docusign to complete it. You can sign in a few easy steps from your desktop, tablet or smartphone. Signing with Docusign eSignature is always free.

After signing, you can create a free account to store and access any documents you’ve signed.

How do I send a document using Docusign eSignature?

To send a document for electronic signature, first create a Docusign account. You can start by signing up for a 30-day free trial.

• Upload the document you need signed, such as a Word document or a PDF file

• Add the names and email addresses of people who need to sign

• Drag and drop tags onto the places in your document  that require initials, signatures, phone numbers or other information

• Click send to send the file via Docusign to your designated recipients

Here’s what the sending process will look like, with step-by-step screenshots:

Once you are logged into your Docusign account, click New and choose the option to Send an Envelope.

Next, you’ll upload your documents (Docusign supports most common document, image, presentation and spreadsheet files), specify the recipients, and customize the email with your chosen subject line and message.

From there, you’ll add the fields needed to capture the required information and signatures using Docusign's drag and drop standard fields.

Once you’ve reviewed your document and ensured its accuracy, click to send to your recipients.

Docusign will notify you when it’s been completed by each of the involved parties.

Can I upload a signature in Docusign?

Yes. If you want to use your handwritten signature and initials in eSignature, upload a scanned image of them. You can also create a signature and initials in eSignature using a stylus or your finger on a touchscreen device.

Can I use Docusign eSignature to sign a PDF?

Yes. Docusign accepts most common file types for documents - PDF, Microsoft Office and Google Drive formats. You can add your signature to a PDF by uploading it to your Docusign eSignature account.

If you need someone else to sign a PDF you created, you can add it to your Docusign account by creating a new Envelope.

Does Docusign integrate with other software?

Docusign eSignature can connect with the systems and tools you already use With 400+ integrations, it’s easier than ever to use eSignature without ever leaving your favorite CRM and business productivity solutions. See our partner integrations.

Can I accept payments with Docusign?

Yes. Docusign Payments allows you to collect signatures and payments electronically, at the time of signature. Payments supports most payment methods, including flexible payment options. 

Is there a mobile app for electronic signatures?

Yes, Docusign eSignature apps are available on the Apple, Google Play and Windows stores. Our highly-rated mobile apps for iOS, Android and Windows let you work on the go—even when you don’t have internet access. Prepare and send documents for signature and payment collection, complete in-person signing, and get instant visibility into your document status directly from your smartphone or tablet using our electronic signature app.

Can I send documents from Docusign on a mobile device?

Yes. Once you’ve downloaded the free app for your device, log in to your account. From there, you can create documents, send documents out for a signature, and see the current status of any of your documents.

Watch our on-demand webinar Docusign 101 to learn the basics of sending and signing agreements.