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Fast and Secure Notarization with Docusign Notary On-Demand

Summary6 min read

Docusign Notary On-Demand makes remote online notarization hassle-free by providing 24/7 access to a network of notaries while enhancing security with the integration of notarization into our Intelligent Agreement Management platform.

Remote online notarization with Docusign Notary On-Demand.

Every year, more than one billion documents are notarized across nearly every industry. Notarization is the cornerstone of essential agreements that require rigorous identity verification, witnessing and signing. Yet many organizations still rely on a time-consuming, paper-heavy process. In-person meetings, scheduling conflicts, and errors that delay progress and frustrate clients, contribute to high costs. As the world races in the digital age, and businesses combat rising identity fraud, notarization is primed for a simpler, faster and more secure solution.

Docusign Notary On-Demand makes remote online notarization hassle-free by providing 24/7 access to a network of notaries while enhancing security with the integration of notarization into our Intelligent Agreement Management platform. Deterring identity fraud and simplifying agreements, this all-in-one notarization solution combines advanced ID verification, witnessing, notarization and familiar eSignature workflows. Businesses can now provide signers notary access without delay, day or night, from virtually anywhere.

Recognized in all 50 states, Notary On-Demand enables organizations to scale instantly and close business faster. It’s fast, secure and national.

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      The problems with a paper-based notarization process

      Businesses face significant challenges maintaining in-person notarization with their own notary pools as they grow - causing delays in closing real estate deals, completing loans, finalizing estate plans, resulting in direct business impacts.

      • Additional costs: Hiring and coordinating a wide pool of notaries requires significant investments of money and resources.

      • Wasted time: Employees have to spend time going back and forth with notaries to verify their availability or wait for their schedules to open up. And if the business relies on employees who have notary-public credentials, it takes these individuals away from their main work priorities.

      • Limited scheduling flexibility: Scheduling is limited to the availability of the in-house notary pool. Signers who prefer scheduling notarization outside working hours, or can’t plan their schedule days in advance, are left frustrated.

      • Limited scale: Because businesses can only access the number of notaries they can effectively manage in all states where they do business, it’s difficult to scale their in-house notarization capabilities and agreements could face delays.

      24/7 remote online notarization with Docusign Notary On-Demand

      Today, digitized business processes are essential, not only for customer convenience and efficiency but also for reducing risk and accelerating business transactions. 

      Docusign Notary On-Demand combines proven digital identity verification, agreement and notarization technology with a national notary pool to provide unparalleled ease, scalability, and flexibility. 

      Notary On-Demand allows signers to execute agreements with a notary remotely, from any state, at any time, with built-in audio-visual technology to meet the regulatory requirements. Digital audit trails and session recordings keep precise records of all transactions, while the electronic process means signers don’t have to be in the physical presence of a notary public to keep their agreements moving forward.

      Connect with a notary without delay

      The on-demand solution provides access to a licensed pool of over 30,000 qualified notaries through Docusign’s partnership with OneNotary, a leading on-demand notarization provider. With thousands of available notaries, signers can get matched with a registered professional in less than a minute, on average.

      Deter identity fraud and tighter security

      Notary On-Demand also helps remove potential security risks, allowing for:

      • Fast, robust signer identity verification and knowledge-based identification

      • Encrypted audio-visual sessions

      • Certificates of completion

      • Tamper-evident digital seal and audit trails

      • A complete record of the notarial transaction, including a recording of the session

      Notary On-Demand is part of the Intelligent Agreement Management (IAM) platform, reducing complexity, building trust with customers, and cutting costs. Signers enjoy a faster, more convenient, and safer process at any time, from virtually any location. Beyond the benefits of gaining a wide notary network, Notary On-Demand gives organizations all of the trusted and easy-to-use Docusign eSignature workflows, including sending, signing, and advanced ID verification (through Docusign ID verification, knowledge-based authentication, or other third-party tools).

      With Docusign Notary On-Demand, we've cut the end-to-end process for funding home equity lines of credit by 20%, from 30 days to just 24. Members are funded faster, and they love the ease and convenience of signing on their own schedule.

      Cara McCarthyConsumer Lending Operations Supervisor, Vantage West Credit Union

      How Notary On-Demand works

      To visualize the ease of Notary On-Demand, let’s assume a banking customer wants to change their account beneficiary. The notarization process comes down to just a few simple steps:

      1. Send for signature and notarization: The preparer drafts and sends out the agreement, and the signer receives the agreement in their Docusign account, the same way they receive other agreements.

      2. Notarization request: The signer initiates the notarization request at any time, no in-person meeting required.

      3. Identity verification: The signer’s identity is verified via electronic identity verification tools in Docusign.

      4. Connection with notary: Once identity is verified, the signer is connected with a notary in under a minute on average via a remote audio-visual video session.

      5. Signature and notarization: The signer signs the electronic agreement, and the notary applies a tamper-evident digital seal.

      6. Certificate of completion: Electronic copies of the document are available to the preparer and signer.

      Long-term storage of the secure audio-visual recording and electronic journal for the notary public ensures the process is auditable. Reusable templates allow document preparers to draft agreements quickly, and collaborating in the session reduces Not-In-Good-Order information. The combination of an intuitive interface and the trusted Docusign brand fosters greater convenience and greater trust among customers.

      Learn more about Docusign Notary On-Demand

      For businesses with growth and efficiency ambitions, automating and digitizing processes they complete every day can make a dramatic impact. Docusign Notary On-Demand transforms the notarization process by giving customers and organizations a more convenient, faster, and trusted experience. With digital efficiencies and thousands of available notaries, notarization is no longer an obstacle to successful agreements but a quick and easy path forward.

      Contact us to learn more about how Notary On-Demand can fast-track documents across your organization.

      Mangesh BhandarkarGVP, Product Management
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