Agree Efficiently: How to Automate Agreement Workflows

While the steps in any agreement process can be predictable and routine, the methods for completing them are often outdated and manual. When a team’s traditional agreement workflow involves manually transferring data among different document types across multiple systems of record, it results in delays, errors, and lost revenue. A messy agreement process can also create a messy experience for customers, who don’t want to get bogged down in redundant paperwork.

Intelligent Agreement Management (IAM) accelerates the way teams create, commit to, and manage agreements across the entire agreement lifecycle. Docusign Maestro, a no-code workflow builder, connects to the essential systems of record for your agreement process. Maestro allows you to easily build and deploy customized workflows that automate your agreement processes without the need for any coding.

Here are some examples of common agreement processes that can be simplified with Docusign IAM and Maestro.

Open new financial services accounts

The financial industry is full of information that must be treated with care, especially with the rise of fraud. Industry regulations and compliance guidelines ensure personal data stays protected throughout every paperwork process. While those extra layers of security are crucial for the customer’s financial security, they are a headache when it comes to routine account activity. 

IAM’s approach to simplifying those interactions allows teams to verify data in real-time. Here are a few examples of common activities that IAM can automate:

• Account opening application requests

• Account maintenance

• Know Your Customer (KYC) forms

When it comes to account opening processes, new customers often enter and reenter data manually. They may even have to appear in person at a brick-and-mortar location. Today’s consumers expect better. Those outdated requirements lead to a bad customer experience, data errors, and wasted time for employees. 

IAM helps teams deliver a seamless self-serve experience for customers to submit the necessary information to apply for an account. 

Here’s what that process looks like with Maestro:

Hear how KPC Private Funds is saving 70% of time spent on agreement processes by simplifying complex investment agreements with workflows. 

Onboard new employees faster

HR teams need to attract top talent, but a manual, slow, and overwhelming new hire onboarding experience can lead to inefficiencies and wasted time. IAM offers HR teams a seamless experience. 

Rather than asking employees to provide basic information for every agreement, HR teams can supply prefilled documents that only need new details. They can also automate intricate documentation that involves multiple rounds of communication. Here are several examples of the agreements IAM improves within the employee lifecycle: 

• Employee onboarding

• Offer letters

• Employee request forms

• Contingent worker onboarding

Human Resources teams have a responsibility to set the tone by offering new employees a positive initial experience. Imagine how new hires would respond to a simple onboarding process that allows them to receive necessary information quickly, provide their basic information once, and get right to work.

Here’s how HR teams can build a smooth onboarding workflow with Maestro:

Provide faster healthcare by digitizing new patient intake forms

Healthcare and life sciences teams cannot let paperwork inefficiencies get in the way of providing patient care. Because they handle personal data in a highly regulated environment, it’s challenging to overhaul the agreement system. As a result, paper-and-clipboard workflows have survived for far too long.

For patients, that inefficient data intake is extremely frustrating. For healthcare providers, disconnected technologies result in an administrative burden that leads to service delays and risks. IAM helps these teams by connecting data systems and removing redundant data entry from the process. Here are a few examples of healthcare agreements that can be digitized and improved with IAM:

• New patient intake

• Telemedicine patient consent

• Prescription dispensing 

• Clinical trial waivers

New patient paperwork is the perfect time to set the tone for a long, healthy relationship. Instead of providing new patients with a massive stack of forms to fill out by hand, healthcare organizations utilize IAM to reduce redundant steps and enable patients to enter their information from the comfort of their own homes. The experience is significantly better for patients, saving staff time and allowing for faster delivery of care. 

Below is an example of what the new patient intake process can look like with Maestro:

Remove the busywork from Multiple Listing Service (MLS) purchasing

Real estate agents often spend a significant amount of their valuable time on administrative tasks. Many transactions require agents to manually input data into accounting paperwork related to buyer payments and disclosure agreements. These tasks not only consume time but also lead to costly errors.

Maestro accelerates deals and creates better experiences for agents by streamlining agreement preparation steps. With a well-connected data infrastructure, IAM can dramatically shorten the amount of time necessary to complete common agreements:

• MLS purchasing agreements

• Onboarding new rental properties

• Inspections and audits

MLS purchasing agreements consume a lot of agent time and energy. By automating the preparation of those documents, agents save time, reduce errors, and provide clients with a hassle-free experience. 

Here’s what that workflow can look like with Maestro:

For more Maestro use case ideas and applications within your industry and line of business, head to Docusign University and review the comprehensive Maestro Use Case Guide. 

If your team is interested in learning more about how Docusign IAM accelerates your most common agreements, take the guided tour of Maestro. Discover how simple it is to create no-code workflows that benefit your team, allowing them to concentrate on what truly matters.