Docusign Trust Center
Your source for our latest security, compliance, legal, privacy and system performance information
See Updates and AlertsView System StatusTransparency is essential
Docusign’s first priority is to make your experience safe and secure—and to ensure you have the information you need to feel comfortable transacting business online. That’s why we created the Trust Center: to give you access to the latest Docusign security, compliance, legal, privacy, and system performance information, when and where you need it.
As of April 11, 2024, Docusign has a new look and feel, including a new logo. Learn more about our new brand chapter.
> Docusign Trust and Security Overview
> Read our AI Innovation Principles
> Read about our trusted AI approach
> Newsweek names Docusign the #1 most trusted software & telecommunications company in America, 2024
Trust resources
Third-party risk management
Learn MoreRead how third-party risk management teams evaluate e-signature solutions.
Are electronic signatures safe?
Read the postLearn how e-signatures are more secure than wet signatures.
Security and legal collaboration
Read the WhitepaperLearn how successful teams work together to protect their organization from harm.
Docusign compliance certifications
Docusign meets or exceeds stringent US, EU and global security standards. Our commitment to and significant ongoing investment toward protecting customer data extends to all of Docusign’s operating environments.
Alerts and updates
Docusign will be conducting network traffic maintenance for the CLM US11, US12, US13 PROD environment between Monday January 13 - Tuesday January 14, 2025 from 09:00pm CST to 11:00pm CST. During this maintenance window, the CLM US11, US12, US13 PROD instance may be intermittently unavailable.
We apologize for any inconvenience during this time.
Please contact Docusign Support if you have any questions or concerns and check back here for any updates regarding the schedule.
As part of ongoing system enhancements, Docusign will be performing scheduled maintenance on the Docusign Notary PROD Database from Sunday, January 12, 2025, at 10:00 am CST to Sunday, January 12, 2025, at 1:00 pm CST. During this maintenance window, the Docusign Notary PROD instance will be intermittently unavailable.
We apologize for any inconvenience during this time.
Please contact Docusign Support if you have any questions or concerns and check back here for any updates regarding the schedule.
Docusign will be conducting necessary maintenance for CLM NA11 UAT on Sunday, January 12th, 2025, from 5:00 PM UTC to 11:00 PM UTC.
During this time, there may be brief periods where new account and user creation is not available. If this occurs, attempt creating new accounts or users after the maintenance window.
Please contact Docusign Support if you have any questions or concerns and check back here for any updates regarding the schedule.