CX Masterclass: Igniting Growth Through Exceptional Customer Experience

Picture this: A strategy where customer experience isn't just a checkbox—it's the beating heart of your business.

A 2023 study by McKinsey stated that 80% of the value creation achieved by the world’s most successful growth companies comes from unlocking new revenues from existing customers. How does this resonate with your vision?

Embark on a journey of CX reinvention with industry luminary Leigh Sales AM, award-winning journalist and author, as she is joined by experts from Macquarie Technology Group, HotDoc and independent creative agency Hardhat. Our panellists will share the transformative power of bold moves in reshaping CX landscapes, backed by actionable insights and case studies. Don't miss this exclusive opportunity to join forces with visionaries who are setting the stage for an unforgettable journey in customer experience excellence.