IDC MarketScape: Worldwide Contract Life-Cycle Management Software for Corporate Legal, 2026-2027
The Docusign IAM platform helps legal teams create, review, sign, and manage contracts while connecting their work with sales, procurement, HR, and other business functions. Powered by Iris, Docusign's agreement AI engine, the platform combines agreement intelligence with automated workflows, helping legal professionals understand what's in their contracts and act on those insights to accelerate deals, reduce risk, and maximize productivity.
The IDC MarketScape report highlighted Docusign’s agreement AI in production:
“Docusign offers its clients a slideware backed up by available functionalities. The Iris AI Assistant, ready-to-deploy agents, and Agent Studio for building custom agents are all generally available today. Every AI answer comes with citations that link to the exact language in the source agreement, which is table stakes for lawyers who need to trust the output.”
The report also cited Docusign's integration and platform breadth, with over 1,100 integrations, and the ability to customize Docusign CLM as a true enterprise system.
Download the IDC MarketScape Worldwide Contract Life-Cycle Management Software for Corporate Legal, 2026-2027 (Doc #US54117526, November 2026) to learn the reasons why Docusign was named a Leader.
The IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.