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Contract Lifecycle Management (CLM)

Docusign IAM | Contract Lifecycle Management

CLM: A better way to manage your contracts

Contracting processes can be complex, inefficient and costly. Whether you’re closing the next big deal with a customer or purchasing something your business needs, Docusign CLM makes the process easier, faster and less risky.

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Explore a guided tour of Docusign CLM

See how CLM can help you create, review, negotiate, route and manage contracts.

Docusign CLM by the numbers

How can your team save time and money by using Docusign CLM?

  • 449%
    ROI from using Docusign CLM
  • Thousands
    of implementations
  • 90%
    reduction in time spent generating a new sales contract
  • 85%
    reduction in errors
  • Accelerate cycle times

    Automate tasks, manage complex workflows, and remove blockers to work more efficiently.

  • Optimize agreement value

    Standardize processes and increase oversight while saving your legal team time.

  • Eliminate unnecessary risks

    Unlock the full value of agreements and find answers to critical business questions.

Learn how Docusign CLM works

Want to learn how Docusign CLM can fit your business?
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      CLM product image showing the ease of creating contracts with templates and a clause library.
      Create contracts with ease

      Generate documents with the click of a button. It's quick and easy with templates and a clause library.

      • Auto-populate new agreements with data from systems like Salesforce

      • Set conditional rules for things like review of non-standard terms

      • Allow Legal to define a library of pre-approved clauses

      CLM product image of a master subscription and service agreement showing collaboration through user comments.

      Collaborate and negotiate faster

      Keep everyone on the same page and bring teams together to get contracts done faster.

      • Automate contract routing for internal and external review with detailed version control

      • Complete reviews fast with comments and tasks that notify users and let them take action via email and Slack

      • Accelerate review cycles with AI-assisted negotiation and summarization capabilities

      CLM Essentials standalone
      Automate contract workflows

      Remove bottlenecks and blockers with automated workflows that keep contracts moving.

      • Use a drag-and-drop editor to design contract processes

      • Use 100+ pre-configured workflow steps to generate, review, approve, send for signature, store contracts, and more

      • With pre-built connectors and rich APIs, use CLM with the tools your team is already using

      CLM product image showing all contracts and centralized location.
      Manage contracts in one place

      Store all your contracts in a searchable repository with permission controls.

      • Provide a central, accessible source of truth for your legal department and other users

      • Manage obligations, renewals and more with agreement reports

      • Search and filter agreements by keyword, concept and meta-data

      Docusign product UI
      Uncover opportunities, risks and trends

      Use AI and analytics built for contracts to save time, reduce risk and make contracts more discoverable.

      • Extract, analyze and report on key contract data points and legal topics with over 100 pre-trained AI models

      • Conditionally drive workflows with analytics, risk scores and contract content for faster contract cycles

      • Automate review and surface insights that help close sales deals faster, reduce procurement costs and speed legal review

      The Docusign CLM difference

      • Vendor trust and track record

        Feel confident in your purchase with Docusign’s trusted brand and history of leadership across major CLM analyst reports, including the Gartner Magic Quadrant for CLM.

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      • Enterprise-grade solution

        Maximize existing investments and empower your whole organization with role-based user experiences and interoperability with key line-of-business tools like Salesforce and SAP Ariba.

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      • Configurability and customization

        Realize a return on investment faster with easy-to-adopt CLM capabilities and templated best practices, balanced with the customization required to meet your evolving business needs.

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      • Advanced AI capabilities

        Accelerate contracting with AI-assisted review and negotiation, automatic identification and extraction of common contract terms, AI-powered agreement summarization, and a Q&A experience powered by generative AI.

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      • Robust services and support

        Improve your digital transformation process and accelerate adoption with services and support capabilities from the world’s largest ecosystem of agreement experts.

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      How the world's best organizations use Docusign CLM

      • Cox Automotive

        55% more agreements executed per month

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          < 72 hours from contract request to execution

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            • Celonis

              Simplified the contract lifecycle from preparation through to signature

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                • Genuine Parts Company

                  6-month head start on contract negotiations

                  "CLM is paying dividends for us. We’re saving money as a company because we’re negotiating so much earlier and getting the same product for less."

                  Keith McCarraherSpecial Projects Manager
                • Vestwell

                  > 90% faster contract completion and 200 hours of manual labor saved monthly

                  02:26
                • iCIMS

                  5x growth in custom agreements while maintaining turnaround time

                  "CLM provides access to metrics we never had before."

                  Author Courtney Dutter
                  Courtney DutterGeneral Counsel & Chief Compliance Officer
                • Trust your CLM to an industry leader

                  • Gartner CLM Magic Quadrant

                    For the fifth year in a row, Docusign was named a Leader in the Gartner 2024 CLM Magic Quadrant report.

                    Get the Report
                  • Building a business case for CLM

                    Learn how to make a compelling case for why CLM software is a worthwhile investment.

                    Get the Report
                  • SAP Ariba logo.

                    SAP Ariba

                    Eliminate friction in source-to-pay agreement processes. Create new supplier agreements directly from Ariba, easily ingest third-party documents, and seamlessly manage and track workflow tasks across systems.

                    Learn More
                  • Salesforce logo

                    Salesforce

                    Speed up the contract lifecycle with automated document generation, collaboration, workflow and a central agreement repository with Docusign CLM across the Salesforce Customer 360.

                    Learn More
                  • Coupa logo.

                    Coupa

                    Streamline procure-to-pay processes by sharing data in real time between systems and automatically create or update contracts in Coupa or Docusign CLM.

                    Learn More

                  Learn more about contract lifecycle management

                  Get contract lifecycle management software resources.

                  View More Resources

                  Ready to get started, or have questions about Docusign CLM?