Applicant and Candidate Privacy Notice
Version Date: January 24, 2024
Purpose
Your privacy is important to us. The purpose of this document is to set out how Docusign, Inc. and its affiliates (“us,” “our,” or “we”) collect, use, store, or otherwise process personal information (e.g., information that can be used to reasonably identify you) about job applicants and/or candidates (collectively, “you”), including when you access or use our careers websites, e.g., https://careers.docusign.com or any other website where this Privacy Notice (“Notice”) is posted, with whom we disclose it, and the rights to which you are afforded.
This Notice does not cover your use of products or services as a consumer (for more information, please read our website Privacy Notice at
https://www.docusign.com/company/privacy-policy), or to any third-party websites and apps that you may use, including those to which we link in our websites. You should review the terms and policies for third-party websites and apps before clicking on any links.
We recommend that you read this entire Notice to ensure you are fully informed about the manner in which we collect, use, store, disclose, or otherwise process your personal information, as well as your privacy rights. This Notice contains the following sections:
1. Collection of Personal Information
Subject to applicable law, we process your personal information for the purposes of fulfilling open job positions and recruiting job applicants and/or candidates.
Personal Information We Collect from You. Subject to applicable law, we may collect the following categories of personal information from you through the application and recruitment process:
Identifiers and contact information. This includes your name, email address, mailing address, phone number, photograph, work and personal references and contact details, and other similar contact data.
National identifiers and work eligibility information. Depending on the country in which you reside, this may include your national identification number, social insurance number, government identification number (e.g., CPF, RG, CNH), country, region, and city of birth, nationality, citizenship status, visa status, residency and work permit status, and immigration information, subject to and only to the extent allowed under applicable laws.
Demographic information. This includes your gender and military service, to the extent the collection of such data is allowed under applicable law.
Employment history and background check information. This includes your resume, Curriculum Vitae, work history, professional background, and, where applicable and allowed by applicable law, information associated with social media platforms (e.g., social media handle) or professional networking sites (e.g., LinkedIn profile), credit history, criminal records, and other information revealed during background screenings.
Educational information. This includes your educational history, academic degrees, and qualifications, certifications, and skills.
Sensitive personal information. Depending on applicable law, this includes information requiring special handling related to racial and ethnic origin, religious beliefs, trade union membership, health and medical information, including disability status, political opinion or associations, sexual orientation or practices, or criminal record, and account login with a password.
Video interviews. During the interview process, and with your consent, you may have the opportunity to initiate a self-recorded video to respond to a set of role-specific questions. This interview process uses video recording technology to capture your interview session for the purpose of assessing your qualifications for the position to which you have applied and/or suitability for future hiring opportunities.
On-premise security and access information. We also monitor our offices and other workplace facilities through video monitoring (e.g., closed-circuit television (“CCTV”)) and badge scans for security purposes, subject to the requirements of local law and internal policy. CCTV, which captures images and video footage, is primarily used to monitor office entry/exit points, elevator lobbies, rooms housing valuable equipment (e.g., server rooms), and other select areas that contain highly sensitive assets or are associated with a high risk for theft.
Other information. Any other information you voluntarily submit to us in connection with your application for employment (e.g., compensation history or professional portfolio), including that which you provide via webform, during an interview, or as part of other forms of assessment.
Your main choice for this type of personal information is simply not providing it, such as by not submitting a job application to Docusign. For other choices you may have, please see Section 5 (Your Choices) of this Notice.
Personal Information We Collect from Other Sources. Subject to applicable law, we may collect personal information about you from others, such as:
Third-Party Sources. Examples of third-party sources include employment screening agencies, background check agencies, recruiting agencies, service providers, former employers and/or schools and educational institutions, publicly available information on websites or social media (e.g., when applying through LinkedIn, where relevant for recruitment purposes and allowed by applicable law), and others where they are legally allowed to disclose your personal information to us. For example, if you register to be contacted by prospective employers on another website, the website may provide your personal information to us.
Third-Party Login Mechanisms. You may choose to connect your job application via a third-party login mechanism (e.g., your Facebook, Google, or LinkedIn login). We will collect information from those third parties in accordance with your privacy settings on their services. This information could include your name, language preference, birth date, profile picture, and similar information.
Individuals Who Refer You. Other individuals may give us your personal information. For example, if a friend thinks you may be interested in a job at Docusign, they may give us your contact details and resume.
Combining Personal Information from Different Sources. We may combine the personal information we receive from various sources with the personal information we collect from you and use it as described in this Notice.
2. Use of Personal Information and Lawful Basis for Processing
In general, and subject to applicable law, we will use your personal information for the purposes of fulfilling our recruitment practices. Please see the section below entitled "Further Information on the Personal Information We Process and Our Purposes," which provides more specific information on these purposes, examples of the types of information processed for these purposes, and the lawful bases (i.e., the legal grounds) on which we rely to process it.
Lawful Basis for Processing Your Personal Information. If applicable law requires a lawful basis for processing, our lawful basis for collecting and using the personal information described in this Notice will depend on the type of personal information concerned and the specific context in which we collect or use it. Depending on the jurisdiction in which you live, there may be other applicable lawful bases for processing your personal information that are not listed here.
We normally collect or use personal information from you or others where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (e.g., to communicate with you, to evaluate your application, to manage our recruitment processes efficiently and fairly). In certain situations, we may have a legal obligation to collect or retain personal information (e.g., to comply with applicable employment and works council laws and regulations) or need the personal information to protect your vital interests or those of another person or there may be occasions where we seek your consent to process for a specific purpose.
When we process sensitive personal information about you, as well as ensuring that one of the lawful bases referenced above applies, we will make sure that one or more of the grounds for processing sensitive personal information applies. For instance, these include where you have provided your explicit consent, processing which is necessary for the purpose of satisfying our obligations in relation to employment law, processing related to data about you that you have made public (e.g. if you tell us that you are ill) and processing which is necessary for the purpose of establishing, making or defending legal claims.
Further Information on the Personal Information We Process and Our Purposes
The table below provides more specific information on the purposes for which we process your personal information, examples of the type of information that may be processed, and the lawful bases on which we process your information. The examples in the table cannot, of course, be exhaustive.
Depending on the jurisdiction in which you live, there may be other applicable lawful bases for processing your personal information that are not listed here. If you have questions about or need further information concerning the lawful bases on which we collect, use, store, or otherwise process your personal information, please contact us using the contact details provided in Section 9 of this Notice.
Purpose | Examples of personal information that may be processed | Grounds for processing |
|---|---|---|
Fulfilling our recruitment practices, including: - Processing your job application - Tracking an application through the recruitment process - Contacting you during the recruitment process (e.g., facilitating meetings, providing you with requested information) - Evaluating you in the recruitment and hiring process, including to match your skills to applicable job requirements and assess your eligibility for positions at Docusign | Identifiers and contact information National identifiers and work eligibility information Employment history and background check information Educational information Sensitive personal information. More specifically: if relevant, we may process information concerning your health, any disability, and in connection with any adjustment to working arrangements. Information contained in your video interviews (if applicable) Other information you voluntarily submit to us as part of your application | Legal obligation Legitimate interests Consent (for video interviews) |
Contacting you or others on your behalf about suitable job opportunities as they may arise | Identifiers and contact information | Legitimate interests |
Contacting references with your authorization | Identifiers and contact information More specifically: work and personal references and contact details. | Legitimate interests |
Conducting background checks with your authorization | To the extent permitted by applicable law: Employment history and background check information Sensitive personal information. More specifically: criminal record information. | Legal obligation Legitimate interests |
Security of our premises and information systems | On-premise monitoring information | Legitimate interests |
Monitoring of diversity and equal employment opportunities | To the extent permitted by applicable law: Demographic information Sensitive personal information. More specifically: information on your nationality, racial and ethnic origin, gender, sexual orientation, religion, and information about any disabilities. | Legitimate interests Consent |
Complying with our legal obligations (e.g., health and safety, anti-discrimination laws) | Identifiers and contact information National identifiers and work eligibility information Sensitive personal information. More specifically: we may process information concerning your health, any disability, and in connection with any adjustments to your working arrangements. | Legal obligation |
Exercise and defend our legal rights, including seeking legal advice or in connection with litigation | Any information relevant or potentially relevant to a dispute or legal proceeding affecting us. | Legitimate interests Legal obligation |
Other Uses. We may combine the information we collect (“aggregate”) or remove pieces of information (“de-identify”) to limit or prevent identification of any particular individual to help with goals like research and recruiting. For example, we may analyze job applicants and/or candidate life cycle trends, including generating reports in an aggregated and de-identified or anonymized format. Where such information has been anonymized such that it is no longer considered personal information under applicable data protection law, this Notice does not apply
3. Disclosure of Personal Information
Subject to applicable law, including consent (as required), we may disclose personal information in the following circumstances (where applicable):
Internally. Your personal information may be disclosed to personnel involved in the recruiting and hiring processes, Human Resources, or third party administrators for recruitment or other legitimate business purposes.
Service Providers. We may disclose your personal information to service providers in connection with the provision of services including, but not limited to, the following: recruitment, talent acquisition and administration, technology services, background checks, where allowed by applicable law, and employment history checks. We have contracts with our service providers that address the safeguarding and proper use of your personal information.
Advertising Partners. We may disclose your information to third parties that assist in tailoring and serving advertisements that are relevant to you. We may also allow third-party advertising technologies (e.g., ad networks and ad servers) to use cookies and similar technologies on the Services to deliver relevant and targeted content and advertising to you on the Services and other websites you visit and applications you use, as explained further in “Personalized Content, Advertising, and Your Choices” below.
Affiliates. We may disclose your personal information to affiliates under common ownership or control of Docusign, Inc. for purposes of recruiting or evaluating job applicants and/or candidates, resource planning, and talent and recruitment as well as other legitimate business purposes such as Human Resources administration and general business management and operations.
Recruitment Agencies. We may disclose your personal information to recruitment agencies with whom you provided your personal information or make your personal information publicly accessible to recruitment agencies.
Your Employer or Organization or Reference Checks. When you apply for a position at Docusign, we may be required to disclose personal information when we contact your previous or current employer to verify your employment history or your references.
Public or Government Authorities. We may disclose your personal information to comply with our legal obligations, regulations, or contracts, or to respond to a court order, administrative, or judicial process, such as a subpoena, government audit, or search warrant where we are legally compelled to do so. We also may disclose your information when there are threats to the physical safety of any person, violations of Docusign policies or other agreements, or to protect the legal rights of third parties, including our employees, users, or the public.
Exercising Legal Rights. We may disclose certain personal information to seek legal advice from our external lawyers or in connection with litigation with a third party.
Corporate Transactions. Your personal information may be disclosed or transferred to relevant third parties in the event of, or as part of the due diligence for, any proposed or actual reorganization, sale, merger, consolidation, joint venture, assignment, transfer, or other disposition of all or part of our business, assets, or stock (including in connection with any bankruptcy or similar proceeding). If a corporate transaction occurs, we will provide notification of any changes to the control of your information, as well as choices you may have.
Consent. We may disclose your personal information in other ways if you have asked us to do so or have given consent.
4. Retention of Personal Information
We keep your personal information for no longer than necessary to fulfill the purposes for which it is processed except as required or authorized by applicable law. The length of time for which we retain personal information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws as set out in our records retention policy and/or data handling standard. Generally, this means we retain your personal information to comply with any retention compliance obligations or statutory requirements. For example, if you are offered and accept a job at Docusign, we retain certain information in your personnel file; if you are not offered or do not accept the job for which you have applied, we will keep your information on file in case other job opportunities arise for which you may be a suitable candidate, unless you request that we delete it by contacting us via the Docusign Privacy Request Portal. Where there are technical limitations that prevent deletion or anonymization, we provide adequate technical safeguards for personal information and limit active use of it by implementing appropriate organizational, technical, and security measures.
5. Your Choices
This section describes many of the actions you can take to change or limit the collection, use, storage, or other processing of your personal information.
Application. You can access and review your job application. If any personal information is inaccurate or incomplete, you can make changes by emailing hr@docusign.com. If you are not offered or do not accept the job for which you have applied, we will keep your information on file in case any other suitable opportunities come up. If you wish to opt-out, please contact us via the Docusign Privacy Request Portal.
Recruiting Messages. You can opt out of email recruiting messages (that are not transactional) we send you by clicking on the opt-out link in the email message. Please note that we may send you one message to confirm your decision to opt-out.
Complaints. We are committed to resolving valid complaints about your privacy and our collection, use, storage, or other processing of your personal information. For questions or complaints regarding our data use practices or this Notice, please contact us via the Docusign Privacy Request Portal.
6. Your Privacy Rights and Choices
Subject to applicable laws, you may have certain rights related to your personal information as described in more detail below.
You can access the personal information we store about you, including details of why we are processing it.
You have a right to correct personal information about you that is inaccurate, incomplete, or outdated.
In certain situations, you can ask that we erase your personal information, object to or restrict the use of your personal information, or export your personal information to another controller.
Where we rely on your consent to process your personal information, you have the right to withdraw consent at any time. This will not affect the lawfulness of processing prior to the withdrawal of your consent. At any time, you can request that we stop using your personal information for recruiting purposes. See Section 5 (Your Choices) of this Notice for more information on your choices.
If you are unsatisfied with our response to your complaint, you have a right to raise questions or complaints with your local data protection authority at any time.
If you make a request to exercise the rights referenced above, we will require you to provide certain information for identity verification purposes. You may authorize an agent to make a request to us on your behalf, and we will verify the identity of your agent or authorized legal representative by either seeking confirmation from you or documents that establish the agent’s authorization to act on your behalf.
If you wish to exercise these rights, please contact us via the Docusign Privacy Request Portal. You may have additional rights as described in this Notice.
Transfers to the U.S. and Third Countries. Subject to applicable law, we may transfer your personal information outside of your jurisdiction, including for further processing. Docusign has adopted Binding Corporate Rules to facilitate the transfer of personal information from the European Economic Area and/or United Kingdom ("EEA") to Docusign outside of the EEA. Transfers outside the Docusign group are only made to organisations that agree to adhere to the standards in our Binding Corporate Rules or use another valid data transfer safeguard under applicable data protection law. You may view our Binding Corporate Rules at https://www.docusign.com/trust/privacy/bcrc-csb-code.
7. How We Protect Your Personal Information
We have implemented a variety of technical, physical, and organizational measures to protect your personal information from misuse or accidental, unlawful, or unauthorized destruction, loss, alteration, disclosure, acquisition, or access, as well as all other forms of unlawful processing. To achieve this, we have developed and implemented an Information Security Management System and other sub-policies and guidelines relating to the protection of your personal information. For example, our staff is permitted to access job applicant and/or candidate personal information only to the extent necessary to fulfill the applicable business purpose(s) and to perform their job, subject to confidentiality obligations.
8. Changes to This Privacy Notice
This Notice will not form part of any potential employment contract, and we may change it from time to time. We will post any changes to this Notice on this page. Each version of this Notice is identified at the top of the page by its version date.
9. How to Contact Us
For questions or complaints regarding our use of your personal information or this Notice, please contact us at privacy@docusign.com or mail us at Docusign, Inc., Attention: Privacy Team, 221 Main Street, Suite 800, San Francisco, CA 94105.
For job applicants and/or candidates in the EEA, the Docusign entity to which you applied for a job is the data controller of your personal information, but questions or complaints may still be directed to hr@docusign.com or privacy@docusign.com. The list of relevant entities is available here https://www.docusign.com/trust/privacy/bcrc-csb-code#appendix-1-list-of-docusign-group-members.
10. Supplemental Privacy Disclosures for Job Applicants and/or Candidates in Certain Countries
If you reside in one of the following countries or states, the below Privacy Notice also applies to the processing of your personal information. To the extent there is a conflict between the country-specific language below and the provisions above, the below provisions control to the extent of that conflict.
Please note that in the event you are hired during the recruitment and hiring process, the processing of your personal information from that point will be governed by Docusign’s Employee Privacy Policy. In case of a conflict between this document and the Employee Privacy Policy, the latter shall prevail.
California
Collection of Sensitive Personal Information. In addition to the information listed in Section 1 above, we may collect legally protected classification information, such as race, sex/gender, religious beliefs, military service, nationality, ethnicity, account login credentials with a password, and criminal background. In addition to the sensitive personal information listed in Section 1, California treats sexual orientation, philosophical beliefs, and certain government identification numbers as “sensitive personal information.”
Use of Sensitive Personal Information. We do not use or disclose sensitive personal information other than for purposes for which you cannot opt-out under California law. We use sensitive personal information as necessary to conduct our relationship with you, in the following ways:
Trade union membership information for purposes of determining your employment eligibility where required by applicable law.
Health and medical information, which may include disability status, to provide reasonable interview accommodations and for such other purposes as may be required under applicable law, including public health laws and regulations.
Religious beliefs to provide reasonable interview accommodations and for compliance with applicable law or to exercise rights thereunder.
Racial/ethnic origin, gender, military service, and/or disability status for equal opportunity and diversity and inclusion purposes and compliance with applicable law or to exercise rights thereunder.
Criminal background solely for the purpose of completing a background check in connection with an offer of employment.
Personal Information Disclosure. California law places certain obligations on businesses that “sell” personal information to third parties or “share” personal information with third parties for “cross-context behavioral advertising” as those terms are defined under the California Consumer Privacy Act (“CCPA”). We mean the CCPA definitions in this Notice only when these terms appear in quotes. For more information about how we “sell” and “share” personal information, as defined under applicable law, please visit the section “Notice to California Residents” or “Information for California Residents” in our main privacy notice.
Australia
Transfers and Disclosures to the U.S. and Third Countries. We may transfer or disclose your personal information to recipients in the following countries: Australia, Brazil, Canada, Germany, the United States, France, the United Kingdom, Mexico, Singapore, Ireland, Egypt, Israel, India, Japan, Costa Rica, Norway, Philippines, Sweden, Spain, Uruguay, and Georgia.
How We Protect Your Personal Information. Your personal information is likely to be stored on IT infrastructure located within Australia, the United States, the European Union, and/or Canada.
How to Contact Us. To submit a complaint regarding our compliance with Australian law, please contact us at one of the addresses listed above. We will take reasonable steps to investigate the complaint and respond to you within a reasonable timeframe.
Brazil
Purpose. For purposes of job applicants and/or candidates located in Brazil, the controller is Docusign Brasil Participações Ltda, located at Rua Gomes de Carvalho, 1306 6º andar, Cj. 61 Vila Olímpia, São Paulo – SP, CEP: 04547-005 Brazil, Registration no. 35.228.557.541.
Use of Personal Information. When we process sensitive personal information about you, we will make sure that one or more of the lawful bases for processing sensitive personal information applies. For instance, these include processing, which is necessary for the purpose of exercising our rights, including a contract and in judicial, administrative and arbitration proceedings.
Your Privacy Rights. In addition to the rights listed above, job applicants and/or candidates located in Brazil have the right to:
Confirm the existence of processing;
Correct inaccurate, incomplete, or outdated information;
In certain situations, object to the use of your personal information, requiring the anonymization, blocking, or elimination of your data or the exportation of your personal information to another controller; and
Obtain information about the entities with which we disclose your personal information.
Canada
In certain jurisdictions, we can collect, use and disclose your personal information without consent (but with notice) for the purpose of establishing, managing and terminating the employment relationship, including during the application process. Where consent is required by applicable law, we will seek your express consent to collect your personal information, including express consent (where required).
Depending on your jurisdiction of residence, you may have the following rights:
You can access the personal information we store about you, including details of why we are processing it. Your right to access your personal information is not absolute but is subject to limitations in applicable law. Where we do not provide access to your personal information we provide reasons for the refusal and outline further steps that may be available to you.
You have a right to correct personal information about you that is inaccurate, incomplete, or outdated. If we do not correct your personal information we will annotate the personal information under our control with a note that the correction was requested but not made.
We will respond to all access requests and requests for correction within the timelines required under applicable law.
Where we rely on your consent to process your personal information, you have the right to withdraw consent at any time. This will not affect the lawfulness of processing prior to the withdrawal of your consent. At any time, you can request that we stop using or disclosing your personal information for recruiting purposes. If you withdraw your consent, we may not be able to proceed with your application.
If you are unsatisfied with our response to your complaint, you have a right to raise questions or complaints with your local data protection authority at any time.
How to Contact Us. For questions or complaints regarding our processing of your personal information or this Notice, you may send an email to privacy@docusign.com, by phone at +1 877 720 2040, or by sending a letter to Docusign, Inc., Attention: Chief Privacy Officer, Legal Department, 221 Main Street, Suite 1550, San Francisco, CA 94105.
France
Purpose. For job applicants and/or candidates located in France, the controller is Docusign France SAS, located at Immeuble Central Park, 9-15 rue Maurice Mallet, 92130 Issy-les-Moulineaux, France.
Your Privacy Rights.
You have the right to object, on legitimate grounds, to the processing of your personal information, except where we are obliged to process such personal information in compliance with our legal obligations or where we cannot satisfy this request, based on a prohibition from a statutory provision.
Under specific conditions, you have the right to give instructions on how you would like us to store, delete, or disclose your personal information after your death. Please contact us for more information about this.
If you are unsatisfied with our response to a complaint, you have a right to raise questions or complaints with the French supervisory authority (Commission Nationale de l'Informatique et des Libertés – "CNIL") at any time. You can contact this authority by sending a letter to the CNIL at 3 Place de Fontenoy, 75007 Paris, France, or by phone at +33 1 53 73 22 22.
If you make a request to exercise the privacy rights referenced above, we will take reasonable steps to verify your identity. You may authorize an agent to make a request to us on your behalf. In order to do so, we will verify the identity of your agent or authorized legal representative and require proof of your own identity. We can only satisfy such a request if the documents that establish the agent’s authorization to act on your behalf contain the precise duration and purpose of such authorization and confirmation of whether your agent is entitled to be the recipient of the information we will send.
Israel
Collection of Personal Information. You are not legally required to provide us with the personal information described in Section 1.
Transfers to the U.S. and Third Countries. We may transfer your personal information outside of your jurisdiction for further processing. If you are a resident in a jurisdiction where the transfer of personal information related to you to another jurisdiction requires your consent, then you provide us your express and unambiguous consent to such transfer by submitting a job application to Docusign.
Mexico
Data Controller. For purposes of job applicants and/or candidates located in Mexico, Docusign Mexico S. de R. L. de C.V., with domicile at Javier Barros Sierra No. 495, Santa Fe, Alvaro Obregon, 01219, Ciudad de México, is the data controller.
Sensitive Personal Data - The following categories of data are considered sensitive data under Mexican laws: data that reveals racial or ethnic origin, present or future health conditions, genetic information, religious, philosophic or moral beliefs, union affiliation, sexual preference, and in general any information related to the intimate life of the Data Subject. If we need to collect from you sensitive personal data such as racial and ethnic origin, religious beliefs, trade union membership, or health and medical information, we will request your written consent before obtaining such data unless no consent is required because the processing of such data is necessary for us to comply with the legal or contractual obligations we have with you.
Personal Estate or Financial Data - If we need to collect from you personal estate or financial data, such as bank account information, credit card information, security number, or any other type of property information, we will request your written consent before obtaining such data, we will request your written consent before obtaining such data unless no consent is required because the processing of such data is necessary for us to comply with the legal or contractual obligations we have with you.
Use of Personal Information - We consider our uses of your personal information, set out in Section "2. Use of Personal Information and Lawful Basis for Processing", are all necessary for us to maintain and fulfill our obligation to you, which is to handle your application and recruitment process properly. If you do not want us to process your personal data for any purpose set out in such section because you consider that it is unnecessary for us to process such information, email us at privacy@docusign.com.
Transfers of Personal Information - We will transfer your personal information only when we consider such transfer is necessary to handle your application and recruitment process, including for the purposes set out in Section "3. Disclosure of Personal Information". If at some point we consider that we need your consent in order to transfer your data, we will inform you who the recipients of your data will be, whether the transfer is national or international in nature, and we will request your consent before the transfer. Please note that all transfers and disclosures of data set out in this privacy policy may be of national or international nature.
Access, Rectification, Cancellation, and Opposition (ARCO) Rights Request Procedure - You may choose to exercise your ARCO Rights or to revoke your consent previously granted following the procedure set out in Section "6. Your Privacy Rights and Choices". We may provide you with additional details and context related to the process, including: (i) the information you need to provide for purposes of demonstrating your identity or legal representation and the information or documentation that must come along with the application; (ii) the timeframes we have to respond to your request; (iii) orientation on how you must submit your application; and (iv) how we will deliver to you the requested information (e.g., by email, by providing your electronic files, etc.). If you need this information, please email us at privacy@docusign.com.
Philippines
How to Contact Us. For questions or complaints regarding our processing of your personal information or this Notice, you may send an email to privacy@docusign.com, by phone at +1 877 720 2040, or by sending a letter to Docusign, Inc., Attention: Chief Privacy Officer, Legal Department, 221 Main Street, Suite 800, San Francisco, CA 94105.