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IAM: Intelligent Agreement Management

Accelerate revenue, reduce risk, and unlock value from the agreements that run your organization. Docusign IAM is an AI-powered platform that empowers you to connect and optimize every step of your business processes.

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      Docusign IAM Agreement Trap Video

      UI Image of Onboarding form within user experience of Docusign Webform product.
      Create
      Prepare your agreements for signature

      Easily create documents to send out for signature with the tools you already use.

      Collage of three images from Docusign IDV notification experience that confirm a document is available and a document is signed.
      Commit
      Verify signers and get signatures

      Finalize agreements faster with flexible sending and signing options: get e-signatures, verify identity, and send documents across various channels.

      UI Image of experience of Navigator Search in Docusign Navigator product.
      Manage
      Analyze and manage all your agreements in one place

      Unlock more value from your agreements with AI. Extract key contract details, generate insights, reduce slowdowns, and manage renewals at scale.

      Lifestyle Image | Laptop showing Navigator UI Image

      Why do you need a unified agreement platform?

      With all your agreements on a single, intelligent platform you can manage risk with confidence, transform agreement data into business insights, and drive operational efficiency.

      • Simplify agreement management

        Store and manage all agreements in a centralized and secure location, eliminating the need for multiple systems or manual tracking.

      • Transform agreement data into insights and action

        Leverage consolidated data and insights powered by AI to identify trends and make more informed decisions related to contract performance and management.

      • Work smarter and faster

        Boost efficiency with automated workflows designed to standardize your business processes - no code required.

      • Scale with confidence

        Future-proof your agreement management with a platform designed to scale effortlessly with your business needs.

      Explore IAM applications and Docusign solutions for your industry and department.

      How organizations use IAM
      Companies use Docusign IAM to simplify complex agreement processes and get more value from their agreement data.
      Explore More Customer Stories
      • Kelly Park Capital Logo
        How Docusign IAM Helps KPC Private Funds Simplify Complex Investment Agreements
        Read Full Customer Story
      • The Law Offices of Mark T. Hurt Logo
        The Law Offices of Mark T. Hurt Streamlines Lead-to-Case Workflows with Docusign IAM
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            Read Full Customer Story
          • Catchafire Doubles Contracting Capacity, Accelerating Nonprofit Partnerships with Docusign IAM for Sales
            Catchafire Doubles Contracting Capacity, Accelerating Nonprofit Partnerships with Docusign IAM for Sales
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                  02:09
                  Read Full Customer Story
                  "We're all about making things that are typically difficult very simple, and that's what we were able to do with Docusign IAM. It's become the tech initiative at KPC Private Funds."
                  Dean RubinoManaging Partner, Kelly Park Capital
                  70%
                  Time saved on agreement processes
                  87%+
                  Fewer templates to manage
                  Read Full Customer Story
                  “Data is my bread and butter. There’s a lot of valuable information we can get through IAM, and I can start to connect the dots with certain characteristics of claimants we’re hunting for.”
                  Thomas HurtChief of Staff, The Law Offices of Mark T. Hurt
                  Solutions used
                  Intelligent Agreement Management

                  Create smarter agreements, commit to them more efficiently, and manage them to realize their full value.

                  Web Forms

                  Collect data and speed up signing

                  Read Full Customer Story
                  “For anyone looking to move to a structured contract management system, implement a smart, AI-driven repository, or build workflows through their procurement process, I would absolutely recommend Docusign.”
                  J.D. FilipponeDeputy Director of Revenue Operations, Catchafire
                  ~77%
                  Less time spent processing agreements
                  2x
                  Increase in contracting capacity across sales and legal teams

                  Latest IAM news and resources

                  FAQs

                  • Intelligent Agreement Management (IAM) is a new category of cloud software that helps organizations everywhere escape the Agreement Trap. While every organization depends on agreements for many of their vital day-to-day activities, the processes that manage them are slow, manual and error-prone, and leave critical business data trapped in static, flat files—we call this the Agreement Trap. IAM helps organizations transform the way they create, commit to, and manage their agreements, improving efficiency, reducing risk and unlocking additional value from agreements.

                  • Our new IAM platform delivers more value to our existing customers by automating and connecting the steps before and after the signature to help them solve their end-to-end agreement needs.

                    Below are some examples of the new functionality available with Docusign IAM:

                    -Tailored applications built for the unique needs of different lines of business and industries.

                    -Modular capabilities and workflow designer to build agreement process solutions to match business needs in an easy-to-use, no-code workflow tool.

                    -Enhanced integrations and interoperability to seamlessly connect agreement processes with critical business systems, and enable the flow of agreement data across Docusign and partner solutions.

                    -A single, intelligent repository to centrally store, manage and analyze agreements across the organization, unlocking data trapped in agreements to drive efficiencies, uncover opportunities to lower costs and reduce risk.

                  • eSignature is part of Docusign IAM and included in all IAM plans. 

                    You can buy eSignature in a standalone eSignature plan or as part of an IAM plan.

                  • All IAM plans and applications are available globally.

                    Explore Plans and Pricing or Contact Sales

                    We will roll out AI processing in additional languages throughout 2025.



                  • If you're an existing eSign or CLM customer, nothing changes. You’ll continue to see new innovations deployed to your existing applications. Once IAM plans and applications are available in your region, you’ll have the opportunity to access new plans that include exciting new capabilities, with no migration required. During this time you’ll still be able to purchase or renew with your current eSignature and CLM plan.

                    New customers can continue to try eSignature for free.

                  Docusign IAM is the agreement platform your business needs

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