Docusign Navigator: The Smart Way to Manage Agreements

Agreements are the driving force behind your organisation. While they’re vital to your success, they’re hardly viewed as such. That’s because agreements are typically seen as dull, flat files—mere formalities to kick off the start of a new working relationship. All the time and effort spent on their creation is now trapped in a static PDF collecting dust somewhere. 

Additionally, efforts to properly digitise their contents are not prioritised, resulting in agreement sprawl: a series of disconnected spreadsheets, inboxes, file folders, and stacks of paper that make agreement management impossible. 

This is a significant missed opportunity because your agreements are ripe with information. They contain the inner workings of all your strategic relationships, including your existing contractual commitments, risks, investments, and spend. Rather than benefiting from the information living in your agreements, this data stays trapped and fragmented while your organisation struggles with antiquated and manual agreement management methods. 

The bottom line is that inefficient agreement management is bad for business. It leads to wasted time, loss of revenue, and unnecessary exposure to risk.

• It takes an average of 45 minutes to find a specific agreement 

• 31% of contracting professionals have difficulty understanding the terms, risks, and obligations in existing contracts 

When completed agreements—and the content within—are hard to find, precious time is taken away from employees on teams like sales, legal, and procurement. Rather than focusing on revenue-generating activities, sales reps are hunting through files to locate the current payment terms for a client. Lack of access to agreement information can also lead to missed renewal opportunities, which hinder your growth and can lock you into unprofitable terms. Disorganised agreement management can also lead to errors, potential client miscommunication, and noncompliance penalties—ultimately casting a shadow on your hard-earned reputation. 

We’re excited to announce a new offering designed to revolutionize the way you store, manage, and analyse agreements using Docusign Navigator, a foundational piece of our new intelligent agreement management platform.

Say hello to a smart agreement repository

Docusign Navigator is a smart repository built specifically for agreements. Not only does it centralise your agreements, it unlocks the data in them and surfaces insights that would otherwise be overlooked. 

This is possible because Navigator is powered by Docusign AI, which identifies key attributes associated with your agreements—effectively transforming flat, unstructured documents into structured data points. With your agreement data standardised, Navigator makes it easy to quickly find agreements, access vital information instantly, and gain valuable insights from your agreements. Plus, administrators on the Docusign account can grant access to agreements as needed for the organization.

Drive efficiencies for your internal teams  

Tired of your employees wasting time searching for agreements? Navigator is a one-stop shop for seamlessly storing and managing agreements for your internal teams. With comprehensive search capabilities, users can find relevant agreements quickly by searching for key attributes (e.g. agreement type, parties) or specific keywords, or related terms within the content of an agreement. AI is hard at work too, displaying critical agreement information front and centre throughout the user experience. Now employees will have greater visibility and instant access to essential information.

The best part is that completed agreements from Docusign eSignature are automatically stored in Navigator. Plus, you can upload historical agreements from your desktop or a cloud storage provider, with AI extracting important data to save you time and make your agreements more actionable.

Uncover opportunities to reduce costs

It can feel nearly impossible to stay on top of all the terms and obligations embedded in your agreements—especially if resources are constrained. With Navigator, you can put AI to work to handle time-consuming tasks such as identifying the essential attributes that make up each individual contract.

With this information unlocked, you can benefit from additional product capabilities, like renewal management, that allow you to dive deeper into your strategic relationships and uncover opportunities to cut costs. For example, because AI can identify which of your agreements will automatically renew and when, your sellers can be more strategic. They can get ahead of renewals by actively negotiating more favorable terms, seizing upsell opportunities, and staying on top of milestones with automated reminders. Alternatively, teams in procurement can use this information to avoid costly, unwanted auto-renewals.

Increase oversight and security

Today, security and compliance are more important than ever. That’s especially true when it comes to your organisation’s most valuable assets: agreements. By relying on AI within Navigator to record your agreement data, you can reduce human error. 

Plus, you can take advantage of agreement access permissions—allowing admins to ensure only the right users have access to the right agreements. For instance, some people in the organisation, such as the General Counsel, can be granted access to all completed agreements in the account. Access to all agreements can also be granted at the team level (i.e. the Legal team). Additionally, Navigator helps facilitate and support agreement access among highly collaborative roles. For example, a sales rep can grant access to a completed agreement with another person on their team or with the larger sales group.

Agreement management simplified 

If your organisation struggles with the complexities of agreement management, Navigator was created to simplify this process with AI-powered insights. No more lost agreements, no more hunting for specific terms, and no more questioning which is the latest agreement with a client or vendor. Now, your organisation can drive efficiencies, uncover opportunities to lower costs, and reduce risk—all within the Docusign experience you know and trust. 

Docusign Navigator is a critical part of the Docusign IAM platform. Learn more about the other Docusign IAM platform services.