Docusign 2024 Release 3: Capture the Critical Business Value Hidden in Your Agreements

Docusign Intelligent Agreement Management (IAM) helps you capture the critical business value that’s hidden in your agreements across the entire lifecycle.

In Docusign 2024 Release 3, we’re announcing new capabilities that help you position data at the centre of your agreement process, verify signer identities in a trusted way, and empower developers to build and enhance end-to-end agreement workflows.

Position data at the centre of your agreement processes with Docusign IAM

Transform your static documents into data-rich assets with Docusign IAM. IAM transforms how 1+ million organisations around the world create, commit to and manage their agreements and the relationships they define.

IAM for Sales

IAM for Sales allows agreements to be completed faster, so your teams can spend more time maximising revenue from your existing customer relationships and future sales opportunities. Rich insights and data is accessible by your teams — all at their fingertips, to streamline their sales processes.

IAM for Sales allows your sales teams to enhance productivity and remove friction with: 

• Automated agreement workflows that route to the right stakeholders based on agreement contents

• Agreement generation with tools they already use with seamless integrations 

• Faster signing processes that reach customers on their phone and tablets

• Identification of opportunities to maximise revenue from existing customers and new prospects

Available now.

IAM Core

Our preconfigured IAM Core application gives you all the tools to put your agreement data to work for your business.

• Build and deploy customised workflows that automate your agreement processes so you can close deals faster. Extend workflow capabilities across your critical business systems.

• Empower customers to agree instantly, anywhere, on any device with our secure and fast signing solutions. Reduce abandonment and fraud risk while maximising customer satisfaction.

• Transform static documents into dynamic assets that you can use to maximise agreement value, fulfil obligations and inform strategic decisions.

Available now.

Docusign Navigator

Docusign Navigator is a platform service that enables you to centrally store, manage, and analyse agreements across your organisation—driving efficiencies, uncovering opportunities to lower costs, and reducing risk.

Sellers no longer waste time searching for agreements, lack confidence in knowing which is the latest with a particular client, or risk missing key milestones like renewals. With Navigator, AI lets you standardise agreement data and unlock insights about your agreements—helping you better understand your partners and make data-driven decisions to support your organisation.

Available now.

Build and enhance workflows with Docusign for Developers

Building on the momentum of our Docusign IAM solutions, we’re introducing Docusign for Developers: a suite of tools and resources designed to help developers create custom workflows and seamless integrations across the agreement lifecycle. Docusign for Developers empowers partners, developers, and entrepreneurs to create smarter agreement workflows, connect disparate business systems, and build applications for the Docusign App Center. 

New tools include:

• Extension Apps: Allow developers to integrate their unique functionalities or services into Docusign and distribute them through the Docusign App Center to reach 1.6 million customers.

• Developer Console: Create, test, publish, and manage extension apps that work with Docusign IAM solutions.

• Agreement APIs: An expansion of our existing API portfolio (eSignature, Web Forms, Admin) with new agreement APIs that embed IAM platform capabilities like Navigator and Maestro into external product experiences, enabling developers to build integrations that extend beyond eSignature.

• Docusign Developer Center: Offers new developer tools, including SDKs and plug-ins, content, sample apps, and quick start guides to boost developer productivity.

• Docusign Developer Community: A vibrant new space in the Docusign Community designed for developers to foster innovation, collaboration, and support.

Increase trust while improving the customer experience 

Identity verification takes valuable time, especially for repeat signers. Adding extra layers of security to your agreements shouldn’t mean adding friction to the user experience and increasing time to signature.

Identity Wallet for Liveness 

In this release, we’re enhancing the scope of our Identity Wallet by enabling recipients who are engaging with our Liveness Detection for ID Verification workflow (available through Docusign ID Verification) to store their verified identity for repeat use.

The Identity Wallet securely captures a recipient's identity verification details and enables them to easily re-apply those details to subsequent agreements, using the built-in biometric capabilities available on their device. In addition to simplifying the agreement process while maintaining a consistent level of security, the Identity Wallet allows users to also: 

• Complete fast and secure agreements: Improve user experiences while maintaining security by enabling recipients to easily apply their stored identity to agreements

• Leverage FIDO-compliant Passkey technology: Authenticate the Identity Wallet using the built-in biometric capabilities on a device (FaceID, fingerprint recognition, etc.). 

• Manage stored information: Through the online management portal, recipients can manage their Identity Wallet, performing actions such as; viewing what information is stored, deleting their Identity Wallet, and viewing when it expires (every three years)

Available now.

For more information and release notes, check out our Release 3 webpage.