Going digital: How companies can evolve to meet customer expectations

We live in a world where the ability to do business digitally is a given. Now more than ever, people want to do business with organisations with the ease, speed, convenience and security of a fully digital experience.

Yet many businesses are failing to keep pace in their front office with customer expectations, as well as with competitors that have made digital transformation a priority.

Download this eBook to learn how companies can evolve to meet customer expectations by adopting a fully digital experience with eSignatures.

Key findings:

• 68% of customers agree that businesses that offer digital options to complete transactions and agreements provide a better customer experience

• 87% of customers expect to be able to sign for and purchase products digitally