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Release 2 - September 10, 2024

Escape the Agreement Trap with Intelligent Agreement Management (IAM)

The world runs on agreements. They live in every function of every organisation and present perhaps the greatest source of untapped value. Escape the Agreement Trap with IAM for Customer Experience, smooth source-to-pay processes with our new SAP Ariba connector and easy agreement preparation.

IAM for Customer Experience UI
Create smooth, engaging customer journeys with IAM for Customer Experience

Too often, customers are taken from a digital experience to one that is highly manual and rife with opportunities for error, causing delays and increasing risk. By integrating digital contracting into your business workflows, you can deliver a secure and seamless experience that meets modern customer expectations. 

IAM for Customer Experience streamlines and automates data collection and verification, helping customers complete agreements faster and more securely, and accelerating your ability to scale.

CLM Connector for SAP Ariba UI
Streamline source-to-pay processes with a seamless SAP Ariba integration

Source-to-pay processes and systems are at the front lines of the Agreement Trap. Agreement Trap Procurement, Legal, Finance, and IT are asked to maximise contract value, increase supplier performance and minimise risk and costs. These are all directly tied to data and clauses that are trapped within agreements. ERP and CLM integrations are critical to helping organisations digitise the source-to-pay process and unlock ROI on the systems they’ve already invested in.

With the new CLM Connector for SAP Ariba, you can:

  •  Generate better agreements, faster

  • Simplify review processes and supplier negotiations

  • Easily track and access agreement activity

AI assisted contract review UI
Agree faster with easy agreement preparation

Getting agreement preparation right the first time is critical in order to create a smooth experience for users and signatories. There’s so much information that collecting the right data can be a long, cumbersome process. Make agreement generation simple by: 

  • Streamlining template creation with drag-and-drop fields and conditional logic, and sending at scale, with Agreement Template Builder

  • Leveraging forms to collect more data (even attachments) for any agreement process, including those that don’t need a signature, and allow signatories to save work and complete it later with Web Forms

All release capabilities

  • IAM for Customer Experience

    Digitise agreements so you can exceed customer expectations, increase conversations, minimise friction and serve your customers better – all while building trust.

    Explore IAM for Customer Experience
  • Docusign Maestro

    Easily build and deploy customised workflows that automate and accelerate your agreement processes, without writing any code.

  • Docusign App Centre

    Customise and extend your agreement processes by connecting the tools of your trade within Docusign to make everything faster, easier and more trusted.

  • Docusign Maestro for CLM

    Enable eSignature and CLM to work better together by automating agreement workflows, integrating solutions and enabling multi-channel workflows via Docusign Maestro.

  • Agreement Template Builder

    Streamline agreement preparation within Docusign eSignature with more intuitive template creation and simplified template management.

  • Standalone Web Forms with attachment and envelope custom fields

    Seamlessly collect more types of data, automate even more form processes, reduce abandonment and boost satisfaction.

  • CLM Connector for SAP Ariba

    Accelerate time to value and eliminate friction in source-to-pay agreement processes.

  • Data verification

    Validate data in real time against trusted databases to reduce not-in-good-order documents due to incomplete fields or errors.

Stay ahead of the curve

Learn how to keep innovating your agreement processes.

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