DocuSign Insight
Intelligently analyse agreements with AI
Drive smarter business decisions while uncovering risks and hidden opportunities with powerful contract analytics.

Understand what’s in your agreements
Docusign Insight uses a proven combination of artificial intelligence (AI) technologies – including natural language processing, machine learning and rules-based logic – to help find, filter and analyse agreements across your enterprise.
Manage and analyse agreements with Insight
Help sales drive revenue
Reveal revenue opportunities and potential profits hidden in your agreements.
Accelerate legal service delivery
Empower business to happen faster, without compromising your risk profile.
Boost procurement outcomes
Protect business continuity and optimise your spend under management.
Put contract data to work
Equip business systems with extracted contract data and analysis results.
Reduce operational risk
Ensure agreements and processes adhere to legal and business policies.
Streamline compliance
Automate standardised compliance analysis and reporting.
Insight inspires smarter decisions
System-wide agreement access
Gain visibility across all your agreements — from DocuSign accounts, network files and external resources.
Pre-built AI models
Deploy standard AI policies to extract common key terms and clauses – or enhance with hundreds more policies for specialised analysis.
AI-powered search
Go beyond keywords to legal concepts, with natural language processing as well as wildcard, proximity and full Boolean search.
Views to fast answers
View side-by-side comparisons of selected contracts, displaying the specific language that answers critical questions.
Direct access to clause library
Redline with the Analyzer add-on to insert pre-approved language from your organisation’s legal team.
Risk scoring
Get a risk score assigned to your clauses to guide faster review of contracts.
Agreement negotiation is inefficient
- 61%of businesses cannot search all agreements' full text effectively.*
- 50%of businesses lack visibility into the location and status of signed documents.*
- 49%of businesses risk from the inability to search or proactively detect problematic contract language.*
Dig deeper with specialised AI models
Enhance your analysis with pre-trained, customisable AI models for mission-critical use cases. Quickly find answers to pressing legal and business questions across all your agreements.
Sales
Drive better business deals, faster. Spot most-favoured-nation terms, notice requirements and other unseen risks and opportunities.
Procurement
Stop value leakage in vendor relationships. Evaluate obligations, SLAs, renewals, rebates, incentives and other key procurement terms.
Catastrophic Events
Protect your business operations in a crisis. Analyse force majeure, termination for convenience, damages and other critical terms.
Mergers and acquisitions (M&A)
Uncover hidden risks in contracts before they affect your transaction — and identify opportunities for post-integration synergies.
Data privacy
Bolster your security and compliance posture. Evaluate your agreements for GDPR, CCPA and other legal data privacy standards.
Non-disclosure agreements (NDAs)
Understand critical details across volumes of NDAs — such as duties of care, restrictive covenants and confidentiality carve-outs.
Brexit
Adapt to geopolitical changes. Analyse territory, currency, governing law, tax and other terms affecting trade and compliance.
LIBOR
Phase out LIBOR/IBOR efficiently and safely. Filter and prioritise contracts to be revised and understand the processes they require.
QFCs and Credit Agreements
Meet SR 14-1 reporting requirements for Qualified Financial Contracts (QFCs) and track key data points — such as covenants — to spot risk across credit agreements.
Supercharge your SAP Ariba experience
Answer supply chain questions up to 80% faster. Docusign Insight Connector for SAP Ariba provides centralised access to all Contract Workspace files and delivers a full spectrum of AI-powered search and analysis capabilities – to quickly address commercial and legal issues across your entire portfolio of procurement contracts.
Learn more about Insight
Use these resources to learn more about Insight and how AI can power data discovery across all your agreements.
Specialised AI Models Datasheet
Learn MoreLearn how you can manage and analyse agreements with Insight.
Smart Solutions for Agile Procurement
Learn MoreLearn how to advance your procurement contracting from tactical to strategic with DocuSign.
FAQs
Yes, Insight can automatically onboard and index the full text of agreements in DocuSign eSignature, along with envelope metadata, custom fields and the Certificate of Completion.
Insight is part of DocuSign CLM+, which brings together contract analytics and intelligent process automation.
Insight includes optical character recognition (OCR), a technology that "reads" the text from an image, making it indexable for search. So, if you want to index legacy agreements that are still on paper or in image files, you can.
DocuSign acquired Seal Software, a pioneer and leader in AI-driven contract analytics, in 2020 DocuSign originally began selling Seal’s flagship product as DocuSign Intelligent Insights (now DocuSign Insight) in 2018, and made a strategic investment in the company in 2019
Yes. DocuSign rebranded Intelligent Insights to Insight in 2020
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These stats are compiled from the Forrester State of Systems of Agreement, a commissioned study conducted by Forrester Consulting on behalf of DocuSign, February 2021