Contract Lifecycle Management (CLM)

Docusign IAM | Contract Lifecycle Management

CLM: A better way to manage your contracts

Contracting processes can be complex, inefficient and costly. Whether you’re closing the next big deal with a customer or purchasing something your business needs, Docusign CLM makes the process easier, faster and less risky with the help of AI.

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Docusign CLM by the numbers

How can your team save time and money by using Docusign CLM?

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449% ROI from using Docusign CLM

Thousands of implementations

90% reduction in time spent generating a new sales contract

85% reduction in errors

Accelerate cycle times
Automate tasks, manage complex workflows and remove blockers to work more efficiently.
Optimise agreement value
Standardise processes and increase oversight while saving your legal team time.
Eliminate unnecessary risks
Unlock the full value of agreements and find answers to critical business questions.

Guide to Contract Lifecycle Management

Learn how Docusign CLM works

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CLM product image showing the ease of creating contracts with templates and a clause library.

Create contracts with ease

Generate documents with the click of a button. It's quick and easy with templates and a clause library.

Auto-populate new agreements with data from systems like Salesforce
Set conditional rules for things like review of non-standard terms
Allow Legal to define a library of pre-approved clauses

CLM product image of a master subscription and service agreement showing collaboration through user comments.

Collaborate and negotiate faster

Keep everyone on the same page and bring teams together to get contracts done faster.

Easily search agreements, standardise data with AI and enhance security with role-based access.
Accelerate review cycles with AI-assisted negotiation and summarisation capabilities
Automate contract routing for internal and external review with detailed version control
Complete reviews fast with comments and tasks that notify users and let them take action via email and Slack

Automate contract workflows

Remove bottlenecks and blockers with automated workflows that keep contracts moving.

Use a drag-and-drop editor to design contract processes
Use 100+ pre-configured workflow steps to generate, review, approve, send for signature, store contracts, and more
With pre-built connectors and rich APIs, use CLM with the tools your team is already using

CLM product image showing all contracts and centralised location.

Manage contracts in one place

Store all your contracts in a searchable repository with permission controls.

Provide a central, accessible source of truth for your legal department and other users
Manage obligations, renewals and more with agreement reports
Search and filter agreements by keyword, concept and meta-data

Insight chart with statistics about agreements.

Uncover opportunities, risks and trends

Use AI and analytics built for contracts to save time, reduce risk and make contracts more discoverable.

Extract, analyse and report on key contract data points with over 100 pre-trained AI models
Conditionally drive workflows with analytics, risk scores and contract content for faster contract cycles
Automate review and surface insights that help close sales deals faster, reduce procurement costs and speed up legal reviews

The Docusign CLM difference

Vendor trust and track record
Feel confident in your purchase with Docusign’s trusted brand and history of leadership across all major CLM analyst reports, including the Gartner Magic Quadrant for CLM.
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Enterprise-grade solution
Maximise existing investments and empower your whole organisation with role-based user experiences and interoperability with key line-of-business tools like Salesforce and SAP Ariba.
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Configurability and customisation
Realise a return on investment faster with easy-to-adopt CLM capabilities and templated best practices, balanced with the customisation required to meet your evolving business needs.

Advanced AI capabilities
Accelerate contracting with AI-assisted review and negotiation, automatic identification and extraction of common contract terms, AI-powered agreement summarisation and a Q&A experience powered by generative AI.
Robust services and support
Improve your digital transformation process and accelerate adoption with services and support capabilities from the world’s largest ecosystem of agreement experts.
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How the world's best organisations use Docusign CLM

Customer stories

GROHE digitises document management with Docusign CLM

80% decrease in time taken to create documents

Customer stories

Unilever uplevels its procurement processes with Docusign

50% reduction in average contract completion time

Customer stories

Santander onboards customers faster with Docusign eSignature and CLM

97% reduction in number of forms used across products

Trust your CLM with an industry leader

Gartner CLM Magic Quadrant
For the fifth year in a row, Docusign was named a Leader in the Gartner 2024 CLM Magic Quadrant report.
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The Total Economic Impact of Docusign CLM
Learn how to make a compelling case for why CLM software is a worthwhile investment.
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Featured integrations

SAP Ariba
Eliminate friction in source-to-pay agreement processes. Create new supplier agreements directly from Ariba, easily ingest third-party documents and seamlessly manage and track workflow tasks across systems.
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Salesforce
Speed up the contract lifecycle with automated document generation, collaboration, workflow and a central agreement repository with Docusign CLM across the Salesforce Customer 360.
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Coupa
Streamline procure-to-pay processes by sharing data in real time between systems and automatically create or update contracts in Coupa or Docusign CLM.