8 popular electronic signature software questions, answered

Summary•4 min read

In this in-depth guide, we answer 8 of your latest electronic signature software questions, from how secure it is, to how you can trial the solution free.

8 of your latest electronic signature software questions, answered

8 of your latest electronic signature software questions, answered

8 of your latest electronic signature software questions, answered

The best electronic signature software is easy to use across all of the agreements your business makes with customers, suppliers, and employees. It allows you to:

Integrate with other apps and document management systems,
Use ready-made templates
Verify a customer's identity

As part of the Docusign Agreement Cloud™, Docusign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time.

In this in-depth guide, we answer 8 of your latest electronic signature software questions.

1. How secure is your electronic signature software?

Trust is critical when you need to share agreements with your business partners, clients and employees. It's essential to review the cybersecurity capabilities your software solution has. Docusign eSignature follows the industry best practice and has the highest global information security assurance level available today. Docusign meets stringent international security standards, which provide customers with the assurance that their electronic signatures are safe. We also have a compliance team and provide support and security resources to you as our customers.

2. How does your electronic signature software protect customer data?

Protecting customer data privacy is a top priority for Docusign, and you can trust Docusign with this critical business and personal information. We are committed to GDPR compliance and other data protection practices.

3. How does your electronic signature software stay compliant?

It's essential to choose an electronic signature vendor that provides continuous monitoring of the security and privacy landscape so that you ensure your agreements continue to comply with the latest requirements.

At Docusign, we adhere to industry standards, and we have the highest level of global information security assurance available today. We also have a dedicated team of experts in privacy, information security, physical security, internal audit, compliance, and supplier risk.

4. How can I integrate this system into my existing processes?

Take time to consider the other software systems you use in your business each day. Find out if Docusign eSignature can integrate with tools that you already use and if you have a need for an API for custom-built integration. Using a pre-built integration is a really straightforward way to adopt electronic signature technology into your existing workflow. Docusign integrates with over 350 applications, so you can take action directly from the systems you already use, like Microsoft, Salesforce and Google.

5. Is this solution innovative enough for my business?

When you buy a SaaS product (software as a service), one of the benefits is a seamless rollout of new capabilities, features and updates. Docusign constantly improves user experience and adds features that make the product more helpful to keep pace with the expectations of your customers and business partners.

6. How scalable is the solution?

We're often asked if this electronic signature software solution will meet the needs of your company now and in the future and if it can be rolled out across different functions and departments. Docusign eSignature is being used across most functions, including sales, HR, legal, procurement, IT and other departments across the globe. It's a tool that works for everyone. An electronic signature solution is part of a bigger agreement process, and there are opportunities to start with Docusign eSignature and scale-up automation of other workflows using Docusign Agreement Cloud to digitally transform how you do business across your entire agreement process and modernise your system of agreement. Here are three reasons Docusign can help your business scale-up.

7. Can I sign a document on my phone?

Today, it's increasingly common for agreements to be signed from anywhere on a mobile device. An increasing number of businesses operate globally, with clients based all over the world, staff that work remotely, and job candidates based in other locations. That's why we offer a seamless electronic signature software experience on mobile.

Viewing a PDF on a smartphone can be a source of real frustration for users. A business agreement that is easier to view, read and sign on mobile has a faster and higher completion rate. More importantly, it allows you to offer a better user experience for your most important connections.