Time to Value

Cloud services modernise business operation models by providing more flexible and innovative ways of working. Gartner forecasts spending on public cloud services will reach $US482 billion in 2022, up 21.7% on the previous year. It estimates that public cloud will account for 45% of all enterprise IT spending by 2026.

Software-as-a-Service (SaaS) solutions – providing online access to ready-to-use software – is one of the fastest growing segments in the IT industry, providing better functionality, scalability and security. But as the person responsible for IT investment in your organisation, you need to be able to demonstrate how long it will take for your organisation to realise value from its investment in a new product or service.

This is why we partnered with ACA Research to explore the time to value when implementing SaaS solutions. We surveyed 194 IT decision-makers in organisations across Australia, New Zealand and Singapore.

We found that 38% are running between five and nine SaaS solutions, while 32% are running 10 or more. This shows that these solutions are already widely adopted, with most organisations increasingly replacing on-premise systems with cloud-based applications.

The research shows that time to value was a critical factor when choosing a SaaS solution, with data security the only consideration that IT decision makers considered more important.

The COVID-19 pandemic has been a catalyst for enterprise technology migration strategies, and SaaS solutions like e-signatures and contract lifecycle management (CLM) will play an increasingly prominent role in business operations.

DocuSign is a leader in this ongoing digital transformation, giving time back to IT decision makers and people at all levels of business operations.