Docusign IAM | Multi-channel Delivery
Speed up business by meeting signers where they are
Accelerate signatures by delivering agreements with real-time WhatsApp or SMS notifications. This is an add-on to Docusign eSignature.
- Close business faster
Deliver real-time notifications via WhatsApp or SMS to signers’ mobile devices with a direct link to complete the document.
- Differentiate your experience
Enhance your organisation's competitive edge by prioritising a mobile-friendly, engaging signing experience tailored to your customers' preferred communication platform.
- Reach more signers
Notify signers via the most widespread mobile messaging channels, including WhatsApp, the most popular messaging tool in 100+ countries.
WhatsApp is the most popular messaging app in over 100 countries, so many of your customers probably use it already.
WhatsApp messages have a 98%+ open rate and 40%+ response rate, compared to a 20% open rate and 6% response rate for email.*
Many people are overwhelmed by their email inboxes. Sending agreements via SMS can help you stand out and help your agreements get signed. Agreements sent via SMS get completed 65% faster than agreements sent via email.**
Learn more about Docusign’s multi-channel delivery options
Ready to meet your signers where they are with multi-channel delivery experiences?
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Docusign internal data.
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Source: Gartner Report: The Future of Sales Follow-Ups: Text Messages