![A building against an blue background.](/static-c-assets/21st-Century-IDEA_Hero.jpg)
Integrated, digital experiences are more than just a good IDEA.
![Two people working with a desktop PC](/static-c-assets/21st-Century-IDEA_government_office.jpg)
Fewer paper forms. More reform.
The 21st Century Integrated Digital Experience Act (“21st Century IDEA”) aims to greatly improve the public’s digital interactions with the federal government.
In order to deliver digital-first experiences outlined in the 21st Century IDEA and recently released M-23-22, agencies will need to streamline a wide range of processes and paperwork to meet the growing needs and expectations of the public they serve.
![A woman viewing her mobile phone on an escalator](/static-c-assets/21st-Century-IDEA_mobility.jpg)
Empower your agency to deliver elevated experiences
Today’s constituents expect access to the 24/7 self-serve, mobile-friendly, secure digital tools that are common in their everyday lives. With DocuSign, agencies can implement digital forms and electronic signatures to reduce time to services, ensure accessibility, improve constituent experience and rebuild trust.
Consider the impact of maintaining the status quo
Between reams of inefficiency, waste, and frustrated constituents, keeping paper-based processes can come at a cost for government agencies.
![$38.7 billion per year](/static-c-assets/21st-Century-IDEA_Stat-1.png)
![$117 billion per year](/static-c-assets/21st-Century-IDEA_Stat-2.png)
![$140 billion per year](/static-c-assets/21st-Century-IDEA_Stat-3.png)
![A politician with their arms folded](/static-c-assets/21st-Century-IDEA_Politician.jpg)
Trusted by the public sector
Over 5,000 public sector agencies, including all 15 federal cabinet-level agencies, trust DocuSign to help them achieve greater public confidence, quality and service levels. DocuSign eSignature and CLM both have achieved FedRAMP Moderate authorization and a provisional IL4 authorization.
Build digital experiences today
![Two women discussing something on a laptop](/static-c-assets/21st-Century-IDEA_Resource-1.jpg)
Digitize services and forms
![The back of a woman viewing her mobile phone](/static-c-assets/21st-Century-IDEA_Resource-2.jpg)
Accelerate the use of e-signatures
![A man smiling as he views his mobile phone](/static-c-assets/21st-Century-IDEA_Resource-3.jpg)