Integrated, digital experiences are more than just a good IDEA.

Is your agency ready to deliver a digital-first public experience?

Fewer paper forms. More reform.

The 21st Century Integrated Digital Experience Act (“21st Century IDEA”) aims to greatly improve the public’s digital interactions with the federal government.

In order to deliver digital-first experiences outlined in the 21st Century IDEA and recently released M-23-22, agencies will need to streamline a wide range of processes and paperwork to meet the growing needs and expectations of the public they serve.

A woman viewing her mobile phone on an escalator

Empower your agency to deliver elevated experiences

Today’s constituents expect access to the 24/7 self-serve, mobile-friendly, secure digital tools that are common in their everyday lives. With DocuSign, agencies can implement digital forms and electronic signatures to reduce time to services, ensure accessibility, improve constituent experience and rebuild trust.

Deliver Better Experiences Today

Consider the impact of maintaining the status quo

Between reams of inefficiency, waste, and frustrated constituents, keeping paper-based processes can come at a cost for government agencies.

The annual cost to the federal government to manage paperwork*

The annual cost to Americans of using paper forms**

Potential government benefits that go unclaimed each year due to inefficient processes***

Trusted by the public sector

Over 5,000 public sector agencies, including all 15 federal cabinet-level agencies, trust DocuSign to help them achieve greater public confidence, quality and service levels. DocuSign eSignature and CLM both have achieved FedRAMP Moderate authorization and a provisional IL4 authorization.