DocuSign Support Services

Thank you for contacting DocuSign Support.

Regular support hours are 6:00AM to 6:00PM PST Mon. - Fri. If you need support during off hours, please access our self help database from the list below. If you email support, you will be contacted during regular support hours on the next business day.

Need Help?

Need Training?

Additional Self Help Options:

DocuSign Web

Step by Step Sending and Signing Guides
Review Glossary Terms
Watch a Product Video
Email a Question
Download the DocuSign Web Desktop Client

DocuSign Professional

User Guides and Documentation
Sample Templates
Review Glossary Terms
Watch a Product Video
Email a Question
Download DocuSign Professional Desktop Client

Still need help?

Call DocuSign Support at (206) 219-0200, select option 2 at the prompt.
A DocuSign Support representative is available from 6 a.m. to 6 p.m. Pacific Time Monday through Friday.

Support services are not available on the following national holidays:
New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, the day after Thanksgiving, and Christmas Day.