September 19, 2007

Quadrant Homes Accelerates Sales Closings and Speeds Transactions with eSignatures from DocuSign

 

Northwest’s Largest Home Builder Sees Faster Sales, Corporate Growth and an Improved Business Model

SEATTLE, WA (September 19, 2007) – DocuSign, the leading Web-based electronic signature service, today announced that Quadrant Homes, a business unit of Weyerhaeuser Real Estate Company and Washington state’s largest production home builder, has seen significant improvement in its business processes through its use of DocuSign. Quadrant Homes also attributes the company’s use of DocuSign as one of several factors that have helped spur dramatic growth in its business during the past year. Quadrant has integrated DocuSign’s eSignature service into its existing CRM technology, allowing its sales agents to quickly and easily get sales contracts signed, processed and into the company’s sales approval system. For Quadrant, using DocuSign’s easy-to-use eSignature technology has helped the company close new home sales faster and more profitably.

“We’ve been working with DocuSign for over two years and in that time we’ve seen a sharp improvement in our home purchasing processes,” said DeeJay Phelps, Quadrant’s Vice President for sales operations. “While there are many factors contributing to our growth in the Northwest, DocuSign has significantly reduced the time it takes to close sales. They’ve helped us generate revenue faster and enabled our agents to work closely with customers instead of getting bogged down with faxing documents back and forth.”

Quadrant’s lean construction model calls for the company to complete the sales paperwork, then build and complete a new home in only 54 working days. In the past, on each Sunday and Monday headquarters would receive 30-page contracts from the various sales offices via fax for final signature. With 40 or more home sales per week, this translated into 900 to 1,200 pages crossing the fax machines two days of every week. Quadrant sales and marketing leadership surmised that, with the growth of Internet-based companies such as Expedia and Amazon, there had to be a more efficient Web-based way to close more sales and do so faster. After exploring various options, Quadrant validated DocuSign’s eSignature solution that eliminates the need for paper in the closing process.

“Quadrant Homes’ growth reflects the immediate impact that eSignature technology can have on any business of any size,” said Matthew J. Schiltz, CEO and President of DocuSign. “Using eSignature technology has allowed Quadrant to close sales faster, lock out the competition and allowed its sales representatives to focus on customer service — three positive impacts that any business would like to enjoy. In addition, Quadrant strives to be an environmentally friendly company, and using our technology helps it reduce paper and ink toner consumption as well as emissions from transportation of paper documents for old-fashioned pen signatures. Enabling customers to increase their sales close rates while helping the environment is a very potent one-two punch.”

About DocuSign
DocuSign offers a Web-based electronic signature service that provides the simplicity, speed and security required to deliver, sign and store documents. Designed from the ground up for enterprise-class usage, this service integrates the technical infrastructure and legal compliance needed to operate an end-to-end electronic signing service that replaces the old pen and paper process. DocuSign customers span a variety of industries and range from the largest corporations to the smallest branch offices. These customers trust DocuSign to help them achieve increased revenue and sales close rates, decreased costs, and acceleration in business velocity. DocuSign also offers a direct positive impact on our global environment by reducing paper consumption and transportation emissions. For more information please visit www.docusign.com. DocuSign and the DocuSign logo are registered trademarks of DocuSign, Inc.