August 07, 2005

Leading Analyst Firm Examines Electronic Signature
Implementation and ROI

New research details how a student loan company used DocuSign’s online signing service to cut costs and save time

Seattle, WA – August 07, 2005 - DocuSign, the leading online signing service, announced that Gartner, Inc. has recently published the report entitled “Case Study: Loan Company Uses E-Signatures to Cut Costs and Save Time” authored by senior analyst Kristen Noakes-Fry.

The report provides a case study on how a student loan company specified, selected and implemented an electronic signature solution in anticipation of an expected federal rate increase. It also reports on the results achieved including lower application sending costs (from $12 to $1.35), an increase in the number of loan applications returned (from 35 percent to 65 percent), and faster loan turnaround (from 10 days to one day).

“This report offers useful insight into how an enterprise can integrate electronic signatures into their processes and the various legal, security and technical considerations involved,” said Tom Gonser, vice president of product strategy for DocuSign. “More significantly, it illustrates the business benefits and competitive advantages available from using an online signing service.”

Fast, Secure Signing
Using DocuSign, any document can be instantly sent for signature without cumbersome printing, copying, faxing or overnight delivery. As an on-demand service, DocuSign lets individuals and companies take advantage of the speed and convenience of electronic signatures, without the need to deploy complex software or IT infrastructure. It is very simple and easy to use with virtual “sign here” and “initial here” tabs, and can be used with documents or applications currently in use.

Signers need only a web browser and an internet connection. Signers are notified by e-mail when there is a document to sign, and then authenticate to the DocuSign web service to sign online. For new users DocuSign creates and secures a unique DocuSign electronic signature free of charge. This signature is a legally binding alternative to traditional pen-and-ink signature. Using the integrated authentication options, document senders can determine how much proof of identification is required from each person before they sign. Every signature is backed up by a full audit trail and stored in a secure document repository.

DocuSign is used by small offices and Fortune 500 companies in many industries to lower costs and speed the signing process. There are no up front costs and the service is free for signers. DocuSign fully complies with federal and state legislation regarding the use of electronic signatures.

About DocuSign
DocuSign offers a web-based electronic signature service that provides the simplicity, speed and security required to deliver, sign and store documents. Designed from the ground up for business-class usage, this service integrates the technical infrastructure and legal compliance needed to operate an end-to-end electronic signing service that replaces the old pen and paper process. DocuSign customers span a variety of industries and range from the largest corporations to the smallest branch offices. These customers are enjoying quantifiable benefits with DocuSign, including removal of costs, increases in revenue, and acceleration in business velocity. DocuSign also offers a direct positive impact on our global environment by reducing paper consumption and transportation emissions. For more information please visit www.docusign.com. DocuSign and the DocuSign logo are registered trademarks of DocuSign, Inc.