Electronic Signatures and Electronic Contract Execution in the Travel Industry
In the travel industry the speed of acquiring a signature is of the highest importance. Even using costly next day air courier services, it can still takes days to get a signed contract or agreement signed and returned. In the travel industry that can mean less rental inventory on hand, it can mean fewer days you can offer a special rate to a client, bottom line each day means less potential revenue. Using DocuSign for electronic signatures and electronic contract execution, travel companies of all sizes, from Expedia to a single vacation property manager, have shortened the return time on contracts and agreements from days to minutes, increased contract return rates, slashed operating costs, and increased revenue.
Case Studies
Through its use of DocuSign, Expedia's international market development managers can now obtain signatures from U.S.-based vice presidents in near real time. This means that customers can start booking travel to more hotels that much sooner. |
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When Travelport GDS regional sales manager Ron Mosher needed 100 customer signatures for a major rollout of web-based services, he signed up for DocuSign's on-demand web service to meet his deadline. Within a few hours, he had all the signatures he needed. |
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Twiddy decided to integrate electronic signatures into their existing reservation software using DocuSign's open API. Now after Web reservations are reviewed and approved, rental agreements are automatically emailed to customers for electronic signatures. Customers receive an email informing them that agreements will require an electronic signature and explaining the DocuSign system. Twiddy can easily monitor when agreements are signed and automatically recorded in the company's reservation software. |
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"We've reduced confirmation time from 2-3 days down to 15-30 minutes and we're saving over $40,000 per year on postage, paper and materials and the time spent to manually mail or fax leases." |
